Laboratory Software Solutions Consultant — Field & Training

Verathon Inc; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

Verathon Inc. in Melbourne, VIC, Australia, is seeking a Laboratory Software Solutions Consultant for Australia. The role involves resolving customer requests, logging calls in CRM, and designing connectivity solutions with Data Innovations software.

You will provide advanced pre- and post-live support, train customers, and stay current on product releases. Ideal candidates have 3+ years in service implementations or 5 years in related fields, strong communication skills, and willingness to

Qualifications

• 3+ years in service implementations or 5 years in related fields.
• Strong communication skills for customer-facing roles.
• Willingness to travel up to 20%.

Responsibilities

• Resolve customer requests and log calls in CRM.
• Design connectivity solutions with Data Innovations software.
• Provide advanced pre- and post-live support.
• Train customers and stay current on product releases.

Skills

Customer service

Communication

Travel readiness

Training customers

Tools

Data Innovations software

Job description

Verathon Inc. in Melbourne, VIC, Australia, is seeking a Laboratory Software Solutions Consultant for Australia. The role involves resolving customer requests, logging calls in CRM, and designing connectivity solutions with Data Innovations software.

You will provide advanced pre- and post-live support, train customers, and stay current on product releases. Ideal candidates have 3+ years in service implementations or 5 years in related fields, strong communication skills, and willingness to