Laboratory Services Administrator - LIMS & Client Support

Bayside Group; Victoria; On-site; AUD 65,000 - 90,000; Full time

Job summary

Bayside Group in Victoria is seeking a Laboratory Services Administration Officer to support a government laboratory and provide essential administrative assistance to the Laboratory Services area.

Reporting to the Laboratory Services Manager, you will handle client registrations in LIMS, manage accounts, coordinate testing requirements, and contribute to quality systems while liaising with internal and external stakeholders.

Qualifications

• Diploma or higher in a science-related discipline.
• Minimum 2 years' experience in an analytical laboratory environment.
• Strong experience using LIMS, with Sample Manager for Windows preferred.

Responsibilities

• Coordinate accurate and timely client sample registrations in LIMS.
• Manage administrative functions including new client setup and account management.
• Liaise with stakeholders regarding testing requirements and service enquiries.
• Review outsourced laboratory results for reporting accuracy and follow-up.
• Maintain LIMS data, client records, analysis codes and quotations.
• Contribute to quality systems by reviewing SOPs and work instructions.
• Identify process improvements to enhance Laboratory Services efficiency.
• Provide training and support to junior staff.

Skills

Attention to detail

Data accuracy

Organisational skills

Stakeholder management

Client service

Communication skills

Autonomous work

Education

Diploma or higher in a science-related discipline

Tools

LIMS

Sample Manager for Windows

Job description

Bayside Group in Victoria is seeking a Laboratory Services Administration Officer to support a government laboratory and provide essential administrative assistance to the Laboratory Services area.

Reporting to the Laboratory Services Manager, you will handle client registrations in LIMS, manage accounts, coordinate testing requirements, and contribute to quality systems while liaising with internal and external stakeholders.