Laboratory Services Administration Officer

Bayside Group; Victoria; Presencial; AUD 65 000 - 90 000; Tempo integral

Resumo da oferta

Bayside Group in Victoria is seeking a Laboratory Services Administration Officer to support a government laboratory and provide essential administrative assistance to the Laboratory Services area.

Reporting to the Laboratory Services Manager, you will handle client registrations in LIMS, manage accounts, coordinate testing requirements, and contribute to quality systems while liaising with internal and external stakeholders.

Qualificações

• Diploma or higher in a science-related discipline.
• Minimum 2 years' experience in an analytical laboratory environment.
• Strong experience using LIMS, with Sample Manager for Windows preferred.

Responsabilidades

• Coordinate accurate and timely client sample registrations in LIMS.
• Manage administrative functions including new client setup and account management.
• Liaise with stakeholders regarding testing requirements and service enquiries.
• Review outsourced laboratory results for reporting accuracy and follow-up.
• Maintain LIMS data, client records, analysis codes and quotations.
• Contribute to quality systems by reviewing SOPs and work instructions.
• Identify process improvements to enhance Laboratory Services efficiency.
• Provide training and support to junior staff.

Conhecimentos

Attention to detail

Data accuracy

Organisational skills

Stakeholder management

Client service

Communication skills

Autonomous work

Formação académica

Diploma or higher in a science-related discipline

Ferramentas

LIMS

Sample Manager for Windows

Descrição da oferta de emprego

Laboratory Services Administration Officer

An exciting opportunity has become available for a Laboratory Services Administration Officerto join a well - known government laboratory and provide administrative support to the Laboratory Services area.

Reporting to the Laboratory Services Manager, you will be responsible for supporting laboratory operations and providing exceptional service to internal and external clients.
The role is a blend of laboratory administration, client service, LIMS management, sample registration, and stakeholder coordination within an analytical laboratory environment.

Key Responsibilities

• Coordinate accurate and timely client sample registrations in the Laboratory Information Management System (LIMS).
• Manage administrative functions including new client setup, COD accounts, and suspended accounts.
• Liaise with internal and external stakeholders regarding testing requirements, progress updates, and service enquiries.
• Review and authorise outsourced laboratory results, ensuring reporting accuracy and following up outstanding results with external laboratories.
• Maintain and improve LIMS data, client records, analysis codes, and quotations.
• Contribute to quality systems by reviewing SOPs, procedures, and work instructions.
• Identify process improvement opportunities to enhance Laboratory Services efficiency.
• Provide training, coaching, and support to new and junior staff.
• Participate in meetings and represent the Laboratory Services team when required.
• Work independently under general direction while assessing and mitigating operational risks.
• Diploma (or higher) in a Science-related discipline.
• Minimum 2 years' experience in an analytical laboratory environment.
• Strong experience using a Laboratory Information Management System (LIMS), with Sample Manager for Windowshighly desirable.
• Excellent attention to detail and data accuracy.
• Strong organisational and prioritisation skills.
• Professional written and verbal communication skills.
• Proven client service and stakeholder management experience.
• Ability to work autonomously and exercise sound judgement.

Please note that you must be an Australian Citizen to be considered for this opportunity