Kronos WFM Optimization Specialist (Fixed Term, ANZ)

FashionUnited; Sydney; Hybrid; AUD 110,000 - 150,000; Part time

Job summary

Richemont Australia seeks a Workforce Management (WFM) Specialist - Fixed Term Contract to optimize Kronos configurations and lead improvements for multi-state operations. You will implement changes, document processes, and train teams to ensure compliant, efficient WFM operations across Australia and New Zealand.

You will collaborate with HRIS and regional teams, ensure data integrity, and build capability within the operations group to sustain improvements beyond the project end date.

Qualifications

• Proven expertise as a Workforce Management specialist, with a strong focus on Kronos system optimization and configuration.
• Experience in developing and implementing foundational documentation, processes, and training materials.
• Strong understanding of WFM best practices and Australian and New Zealand legislative compliance requirements (e.g., Fair Work Act, Privacy Act).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively within a project-driven environment.

Responsibilities

• Conduct comprehensive system analysis of WFM configurations and identifying root causes for system concerns.
• Reconfigure Kronos to align with current business requirements and best practices, addressing misconfigurations to mitigate compliance risks.
• Document and report WFM system concerns, ensuring clear communication and tracking of issues.
• Collaborate with Kronos and regional HRIS on system enhancements, upgrades, and configuration change requirements.
• Resolve WFM system-related concerns for Boutiques and operational units through troubleshooting and solution implementation.
• Ensure Kronos configuration and data integrity to meet Fair Work record-keeping obligations and support compliance with regulations.
• Establish and document WFM processes and best practices, defining roles and accountabilities.
• Support internal capability development through knowledge transfer and project transitions to Operations.

Skills

Kronos

WFM

System optimization

Documentation

Training materials

Tools

HRIS systems

Job description

Richemont Australia seeks a Workforce Management (WFM) Specialist - Fixed Term Contract to optimize Kronos configurations and lead improvements for multi-state operations. You will implement changes, document processes, and train teams to ensure compliant, efficient WFM operations across Australia and New Zealand.

You will collaborate with HRIS and regional teams, ensure data integrity, and build capability within the operations group to sustain improvements beyond the project end date.