Korean-Speaking Medical Information Specialist

ProPharma; Australia; On-site; AUD 70,000 - 95,000; Full time

Job summary

The Korean Speaking Multilingual Medical Information Specialist (MMIS) at ProPharma in Australia handles medical and safety information requests in Korean and English, ensuring compliance with regulatory requirements and internal SOPs.

Responsibilities include documenting adverse events, translating between Korean and English, logging inquiries, and delivering high‑quality responses within deadlines; after‑hours coverage may be required.

Qualifications

• Mother tongue in Korean.
• Fluent in English.
• Excellent verbal and written communication skills.
• Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.

Responsibilities

• Responds to unsolicited medical and safety information requests via phone, website, email, letter, fax and meetings for ProPharma's clients.
• Accurately documents and reports adverse events, pregnancy reports, special situations and product complaints per regulations and SOPs.
• Translates between English and Korean and delivers responses in phone or written form.
• Logs all inquiries in the inquiry handling systems and ensures timely, quality responses.

Skills

Korean language

English proficiency

Medical terminology

Communication skills

Analytical ability

Multitasking

Education

Bachelor's degree in Life Sciences or related field

Tools

Microsoft Office

Adobe Acrobat

Document management system

Job description

The Korean Speaking Multilingual Medical Information Specialist (MMIS) at ProPharma in Australia handles medical and safety information requests in Korean and English, ensuring compliance with regulatory requirements and internal SOPs.

Responsibilities include documenting adverse events, translating between Korean and English, logging inquiries, and delivering high‑quality responses within deadlines; after‑hours coverage may be required.