Kitchen Specialist

Bunnings Warehouse; Melbourne; On-site; AUD 39,000 - 52,000; Full time

Job summary

Bunnings Warehouse in Melbourne is seeking a Kitchen Specialist to help customers with kitchen and bathroom needs, from product advice to full design, order and installation projects.

You will advise on fixtures, guide to design services, manage orders, and work with a friendly team while learning about products. Flexibility to work late nights, early mornings and weekends is valued.

Qualifications

• Experience in design services or DIY is a plus.
• Able to understand customer needs and budgets.
• Willingness to learn about products and services.
• Ability to work in a team.

Responsibilities

• Provide exceptional customer service by understanding needs, preferences and budget.
• Guide customers to design services and prepare quotes.
• Manage stock and keep merchandising up-to-date and tidy.
• Generate sales and manage ongoing orders.
• Work with a supportive team that makes a difference and has fun.

Skills

Customer service

Communication skills

Learning agility

Integrity and safety

Flexible hours

Job description

As a Kitchen Specialist, you'll provide the best experience for all our customers kitchen and bathroom needs. From giving advice on fixtures and fittings to full design, order and installation projects, you'll play a key part in making our customers projects transform into real-life results.

What's involved:

• Provide exceptional customer service, understanding their needs, preferences and budget
• Guide customers to suitable design services and produce quotes
• Stock management, keeping up to date on newly featured products whilst ensuring a clean and tidy work environment
• Generate sales and managing on-going orders
• Work as part of a supportive and inclusive team who are making a difference and have fun along the way

Who we're looking for:

We're on the lookout for a team member who is passionate about interiors, design, DIY or residential construction and loves variety in their day-to-day work. Experience in the industry is always a plus, however we will give you all the training you'll need and show you so that you are fully equipped to turn our customer's dream kitchens into a reality.

You'll have:

• A genuine passion for customer experience
• The ability to engage and connect with our customers to assist with their project journey
• An eagerness to learn about products and services
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)