Key Account Manager

Prose Technologies Co.; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

PROSE is seeking an experienced Key Account Manager to lead strategic relationships with telecommunications operators, enterprise customers, and key stakeholders in Australia. The role focuses on identifying new business opportunities, tailoring telecom solutions, and driving the full sales cycle to secure sustainable revenue growth.

You will develop and execute account plans, build long-term partnerships, and coordinate with engineering, product, and finance teams to deliver tailored solutions.

Qualifications

• Bachelor’s degree in Telecommunications Engineering, Electrical or Electronic Engineering, Business Administration or a related discipline.
• 5–10 years’ experience in telecommunications sales, business development, solution sales or key account management.
• Experience managing telecommunications operators, large enterprise customers or strategic B2B accounts.
• Proven track record of achieving sales targets and growing key customer accounts.
• Experience in preparing commercial proposals, tenders, presentations and RFP responses.

Responsibilities

• Develop and execute strategic account plans for assigned key customers in alignment with business objectives and product strategies.
• Build and maintain strong, long-term relationships with telecommunications operators, enterprise customers and key industry stakeholders.
• Achieve agreed sales and revenue targets by identifying new opportunities, expanding existing accounts and promoting relevant products and solutions.
• Manage the sales pipeline from opportunity identification through proposal development, negotiation and contract closure.
• Lead the preparation of commercial proposals, customer presentations, tenders and RFP responses in collaboration with internal bid, product and technical teams.
• Understand customer requirements and work with engineering, product and technical teams to develop tailored telecommunications solutions.
• Monitor market developments, customer priorities, competitor activities and emerging telecommunications technologies.
• Maintain accurate sales forecasts, account records and opportunity updates using relevant CRM and sales management tools.
• Conduct regular business reviews and provide market, customer and sales insights to management.
• Coordinate with engineering, operations, finance, product and customer support teams to ensure effective solution delivery and post-sales support.

Skills

Account management

Sales

Negotiation

Stakeholder management

English communication

Education

Bachelor’s degree in Telecommunications Engineering / Electrical or Electronic Engineering / Business Administration

Tools

CRM

Microsoft Office

Job description

PROSE is looking for an experienced and commercially driven Key Account Manager to join our team in Australia.

In this role, you will be responsible for developing and managing strategic relationships with telecommunications operators, enterprise customers and other key industry stakeholders. You will identify new business opportunities, develop tailored telecommunications solutions and manage the full sales cycle to achieve sustainable revenue growth.

This is an exciting opportunity for a results-oriented sales professional who understands the Australian telecommunications market and can effectively connect customer needs with technical and commercial solutions.

Key Responsibilities

• Develop and execute strategic account plans for assigned key customers in alignment with business objectives and product strategies.
• Build and maintain strong, long-term relationships with telecommunications operators, enterprise customers and key industry stakeholders.
• Achieve agreed sales and revenue targets by identifying new opportunities, expanding existing accounts and promoting relevant products and solutions.
• Manage the sales pipeline from opportunity identification through proposal development, negotiation and contract closure.
• Lead the preparation of commercial proposals, customer presentations, tenders and RFP responses in collaboration with internal bid, product and technical teams.
• Understand customer requirements and work with engineering, product and technical teams to develop tailored telecommunications solutions.
• Monitor market developments, customer priorities, competitor activities and emerging telecommunications technologies.
• Maintain accurate sales forecasts, account records and opportunity updates using relevant CRM and sales management tools.
• Conduct regular business reviews and provide market, customer and sales insights to management.
• Coordinate with engineering, operations, finance, product and customer support teams to ensure effective solution delivery and post-sales support.

About You

Qualifications and Experience

• Bachelor’s degree in Telecommunications Engineering, Electrical or Electronic Engineering, Business Administration, or a related discipline.
• A minimum of 5 to 10 years’ experience in telecommunications sales, business development, solution sales or key account management.
• Demonstrated experience managing telecommunications operators, large enterprise customers or strategic B2B accounts.
• Proven track record of achieving sales targets and growing key customer accounts.
• Experience in preparing commercial proposals, tenders, presentations and RFP responses.
• Existing relationships within the Australian telecommunications industry would be highly regarded.

Knowledge and Skills

• Strong understanding of telecommunications products, network infrastructure and connectivity solutions.
• Good knowledge of the Australian telecommunications market, operator business models, industry trends and competitive environment.
• Ability to translate customer requirements and technical concepts into commercially viable solutions.
• Strong presentation, negotiation and stakeholder-management skills.
• Excellent verbal and written English communication skills.
• Strong analytical, planning and problem-solving capabilities.
• Ability to manage multiple customer accounts, opportunities and priorities.
• Proficiency in Microsoft Office and CRM or sales management systems.
• Self-motivated, proactive and comfortable working independently in a results-driven environment.
• Willingness to travel within Australia and, when required, internationally.

Why Join PROSE?

At PROSE, you will have the opportunity to work with experienced global teams and contribute to the development of innovative telecommunications solutions. You will play an important role in strengthening our customer partnerships and expanding our presence in the Australian market.