Key Account Manager

Rentokil Initial Australia; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Laptop

Tablet

Career development opportunities

Job summary

Ambius in Sydney is seeking an experienced Key Account Manager to drive revenue growth and strengthen client partnerships across an established portfolio. You will oversee large-scale interior landscaping projects and work with design and operations teams from concept through completion.

This role requires proven B2B account management experience, strong relationship-building skills, and the ability to operate in a KPI-driven, fast-paced environment.

Qualifications

• Proven experience in B2B account management in a service or landscaping-related field is desirable.
• Demonstrated ability to manage a sales territory and prioritise a diverse client base.
• Strong relationship-building and stakeholder management skills.
• Self-motivated with the ability to work autonomously in a fast-paced environment.
• Excellent time management and multitasking capabilities.
• Clear, confident communication skills, both written and verbal.
• Proficient with CRM systems and data management.

Responsibilities

• Manage and service an existing client portfolio with focus on retention and growth.
• Oversee large interior landscaping projects, coordinating with operations and design.
• Identify client needs and opportunities to expand services through tailored solutions.
• Develop and maintain strategic relationships within major accounts.
• Prepare customer-focused proposals detailing product, service, and cost options.
• Act as the first point of contact for client enquiries and resolve issues promptly.
• Maintain accurate customer records across company systems.
• Monitor competitor activity and market trends to inform strategy.

Skills

B2B Account Management

Sales territory management

Relationship building

Self-motivation

Time management

Communication skills

CRM proficiency

KPI-driven environment

Tools

CRM software

Job description

At Ambius, our business is grounded in scientific research that proves the powerful benefits of plants in indoor environments. Interior plantscaping is more than just greenery — it’s about creating inspiring spaces that enhance health, wellbeing, and productivity through improved indoor air quality.

Our talented Ambius team brings some of Australia’s most impressive green installations to life — from striking Green Walls in hotel lobbies to curated plant designs in shopping centres, offices, and reception spaces. We partner with organisations of all sizes to deliver interior landscaping solutions that engage people, elevate spaces, and help businesses thrive.

Due to continued growth, we’re excited to offer a newly created role for an experienced Key Account Manager to join our high-performing Ambius Sydney team. This is a dynamic, fast-paced position that blends large-scale project delivery with strategic account management and long-term client retention.

Based out of our Sydney branch, you’ll manage an established portfolio of key accounts while also working closely on major project installations, ensuring exceptional outcomes from concept through to completion. You’ll play a critical role in driving revenue growth, strengthening client partnerships, and identifying opportunities to expand services across existing accounts.

If you’re commercially driven, relationship-focused, and thrive in a growing business where no two days are the same — we’d love to hear from you.

In this role, you will be responsible for:

• Managing and servicing an existing client portfolio, with a strong focus on account retention and growth
• Overseeing and supporting large-scale interior landscaping projects, collaborating with external and internal operations and design teams
• Identifying client needs and opportunities to increase sales through tailored solutions
• Developing and maintaining strong strategic relationships within major accounts
• Preparing customer-focused proposals, including product, service, and cost options
• Acting as the first point of contact for client enquiries, resolving issues promptly and escalating when required
• Maintaining accurate customer records across company systems
• Monitoring competitor activity and market trends, providing insights to management

To be successful in this role, you will bring:

• Proven experience in B2B Account Management, ideally within a service-based industry
• The ability to manage a sales territory and prioritise a diverse client base
• Strong relationship-building and stakeholder management skills
• High levels of self-motivation with the ability to work autonomously
• Excellent time management and multitasking capabilities
• Clear, confident communication skills (written and verbal)
• Solid computer proficiency and CRM experience
• The drive to succeed in a fast-paced, KPI-driven environment

You’ll be welcomed into a friendly, supportive, and high-energy team that’s focused on success and growth. We provide:

• Full product training and ongoing support from our Operations and Sales leadership
• Competitive base salary with uncapped commission
• Company vehicle, mobile phone, laptop, and tablet
• Career development opportunities within a growing business

The successful candidate must be able to pass a pre-employment medical, drug and alcohol screen, and background checks.