Key Account Manager

Bradken; Perth; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Safety-first culture

Flexible work options

Employee Assistance Program

Job summary

Bradken is seeking an experienced Key Account Manager in Perth to own and grow one of its most strategic customer relationships within the mining and mineral processing sector. You will partner with customer stakeholders to identify opportunities, solve operational challenges and deliver measurable improvements that boost productivity and reduce downtime.

You will bring a strong background in mining industries, technical sales and strategic account management, with exceptional communication

Qualifications

• Experience in mining or mineral processing or related industries.
• Experience in technical sales and key account management.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead regular customer engagements and site visits to identify growth opportunities and deliver improvements.
• Develop and execute strategic account plans to support revenue growth and long-term retention.
• Manage commercial negotiations, contracts, forecasts and budgets.
• Collaborate with engineering, product and operations teams to deliver innovative customer solutions.
• Provide customer insights and market intelligence to support product development and strategy.
• Identify future customer requirements and emerging market trends to position Bradken as a strategic partner.

Skills

Mining industry experience

Technical sales

Key account management

Contract negotiations

Relationship management

Communication & presentation

Stakeholder engagement

Growth strategy development

Education

Trade/technical qualification or degree in Business/Engineering/Sales

Tools

Salesforce

Job description

Bradken is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter.

We're looking for an experienced Key Account Manager to take ownership of one of Bradken's most strategic customer relationships. In this highly visible commercial role, you'll partner with customer stakeholders to identify opportunities, solve operational challenges and deliver measurable improvements that increase productivity, reduce downtime and create long-term value.

This is an exciting opportunity to combine your technical knowledge, commercial acumen and relationship management expertise while influencing customer outcomes and contributing directly to Bradken's growth across the mining and mineral processing sector.

What You'll Do

• Lead regular customer engagements and site visits to identify growth opportunities, strengthen strategic relationships and deliver solutions that improve operational performance.
• Apply your technical and metallurgical expertise to help customers improve liner performance, reduce downtime and increase asset productivity.
• Develop and execute strategic account plans that support revenue growth, profitability and long-term customer retention.
• Partner with customer operations teams and Bradken specialists to identify improvement opportunities and deliver measurable performance outcomes.
• Provide customer insights, operational data and market intelligence to support product development, innovation and business strategy.
• Manage commercial negotiations, contracts, forecasts and budgets to achieve sustainable business growth.
• Work closely with Engineering and Product teams to support the development and deployment of innovative customer solutions.
• Build trusted relationships with operational leaders, senior management and executive stakeholders across customer organisations.
• Identify future customer requirements and emerging market trends to position Bradken as a long-term strategic partner.

What We're Looking For

You thrive on building strong customer partnerships and delivering commercial and operational outcomes in demanding industrial environments.

You'll ideally bring:

• Demonstrated years of experience within Mining, Mineral Processing, Extractive Metallurgy or related industries.
• Experience in technical sales, key account management, business development or commercial leadership roles.
• A trade qualification, technical background or tertiary qualification in Business, Engineering, Sales or a related discipline.
• Strong customer relationship management experience with a demonstrated ability to grow and retain strategic accounts.
• Experience negotiating commercial agreements and managing customer contracts.
• Strong commercial acumen with the ability to develop and execute growth strategies.
• Excellent communication, presentation and stakeholder engagement skills.
• The ability to influence and build networks across all organisational levels.
• A proactive and results-driven approach with strong problem-solving capability.
• Experience using Salesforce or similar CRM systems will be highly regarded.

Job Location:

Burswood, WA

Why Join Bradken?

Play a critical role managing one of Bradken's most important customer relationships and directly influence business performance.

Work with mining operations and industry leaders to solve complex challenges and improve operational outcomes.

Collaborate with global technical, engineering and commercial teams to develop innovative customer solutions.

Join an organisation that values Customer Centricity, Innovation and One Team in everything we do.

Build a rewarding career with opportunities to grow, develop and make a meaningful impact across our global business.

We offer:

• Safety first environment and mindset
• Flexible work options
• EAP for you and your family

Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.