Key Account Manager

InfraBuild; City of Brisbane; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Private use of TOT vehicle

Health cover at discounted rates

Job summary

ARC in Brisbane is seeking a sales-driven professional to manage major customer accounts and win new business. This role is based at our Hemmant site and reports to the Brisbane Sales Manager, focusing on expanding our ARC customer base and delivering outstanding customer solutions.

You will drive relationships with builders and contractors, identify opportunities from planning through award, and collaborate with internal teams to meet sales targets and growth objectives.

Qualifications

• Excellent business development skills.
• Excellent written and verbal communication skills.
• Confident working autonomously and within a team.
• Well versed in stakeholder management.

Responsibilities

• Develop and maintain strong relationships with builders, contractors and key decision-makers.
• Identify and track project opportunities from early planning through tender and award.
• Manage a long-term sales pipeline, maintain forecasts and convert opportunities to revenue.
• Drive new business development while growing existing customer relationships in your region.
• Work closely with internal stakeholders to deliver exceptional customer outcomes.
• Support the delivery of sales targets, market share growth and business objectives.

Skills

Business development

Customer relationship management

Communication (verbal)

Communication (written)

Stakeholder management

Job description

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC business.

Reporting to the Brisbane Sales Manager and based at our Hemmant site, you will play a key role in managing some of our largest customers existing accounts, winning new business and expanding our customer base. You understand teamwork is critical to achieving this success. You will help drive a culture of work smarter not harder, through innovation, continuous improvement and efficiencies.

While the role's primary focus is on driving new business opportunities to support Network growth, we're open to candidates from all walks of life—whether you're an experienced professional or someone looking for an exciting career change. What matters most is your passion for connecting with people, closing sales and delivering exceptional customer solutions.

What you will be doing:

• Develop and maintain strong relationships with builders, contractors and key decision-makers
• Identify and track project opportunities from early planning stages through to tender and project award
• Manage a long-term sales pipeline, maintaining accurate forecasts and successfully converting opportunities into sustainable revenue growth
• Drive new business development while growing existing customer relationships across your region
• Work closely with internal stakeholders to deliver exceptional customer outcomes
• Support the delivery of sales targets, market share growth and business objectives

You will be rewarded with:

• Great team culture with a collaborative environment.
• Strong growth opportunities within both the region and broader business.
• Attractive remuneration package including private use of TOT vehicle.

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

What you will bring:

• Excellent business development skills
• A passion for customer service and building rapport with clients
• Excellent written and verbal communication skills
• Confident working autonomously and within a team
• Well versed in stakeholder management

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation's legacy.
• Work well, live better - experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build their own future - grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About Us:

The Australian Reinforcing Company (ARC) is Australia's local reinforcing partner. With more than 100 years behind us and the country's largest branch network, we deliver reinforcing where it's needed, backed by people who know their communities and projects.

A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.

We're committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia's future.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.