Key Account Manager

ARC - The Australian Reinforcing Company; Cairns Regional; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Paid parental leave

Health cover at discounted rates

Company vehicle

Bonus scheme

Job summary

ARC - The Australian Reinforcing Company in Cairns is seeking a motivated sales professional to grow our local portfolio. Reporting to the Manager of ARC Cairns, you will generate new opportunities, deepen existing relationships, and drive growth across your territory with a value-based approach to selling.

This permanent, full-time role offers a company vehicle, a performance bonus scheme, health cover through nib, and a supportive team culture committed to safety and service excellence.

Qualifications

• Proven ability to grow existing accounts and identify new opportunities.
• Strong relationship-building skills with a diverse customer base.
• Excellent communication, negotiation and time management abilities.
• Solid business acumen and reporting skills.
• Experience using CRM and MS Office suite.

Responsibilities

• Generate new opportunities to grow the client base.
• Build and maintain customer relationships through solution-based selling.
• Maintain and strengthen existing customer relationships.
• Collaborate with internal stakeholders to resolve queries and deliver exceptional service.
• Deliver outstanding outcomes and service with internal teams.
• Drive sales growth, market share and profitability across the territory.

Skills

Account growth

Relationship building

Communication

Negotiation

Time management

CRM experience

MS Office

Tools

CRM

MS Office

Job description

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC (The Australian Reinforcing Company) business.

Reporting to the Manager of ARC Cairns, this role will take charge of a healthy existing portfolio and will also focus on winning new business and expanding ARC’s customer base across the area.

We are looking for someone with a value-based approach to sales.

What you will be doing

• Generate new opportunities to build on new and existing client base
• Build and maintain customer relationships through solution-based selling
• Maintain and strengthen the existing customer relationships
• Work collaboratively with internal stakeholders to resolve customer queries and deliver on exceptional service
• Work closely with internal teams to deliver outstanding customer outcomes and service
• Drive sales growth, market share and profitability across your territory

You will be rewarded with:

• Permanent, full-time hours with job security
• Participation in quarterly/annual company Bonus scheme
• Team environment with strong safety culture
• Fully maintained company vehicle and fuel card

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

What you will bring:

• Proven ability to grow existing accounts while identifying and converting new business opportunities
• Strong relationship-building skills with the ability to engage and influence a diverse customer base
• Excellent communication, negotiation and time management skills, coupled with a strong drive to achieve results
• Strong business acumen and reporting skills
• Experience using a CRM and MS suite

Why join us?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation’s legacy.
• Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build your own future – grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About Us:

The Australian Reinforcing Company (ARC) is Australia’s local reinforcing partner. With more than 100 years behind us and the country’s largest branch network, we deliver reinforcing where it’s needed, backed by people who know our communities and projects.

A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.

We’re committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia’s future.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.