Justice Officer Team Leader

Department of Justice and Community Safety; Victoria; On-site; AUD 81,000 - 99,000; Full time

Job summary

The Department of Justice and Community Safety is seeking a Justice Officer Team Leader to supervise daily administrative support and customer service across Victoria’s justice service centres. You will lead your team to work efficiently, resolve issues, and keep services running smoothly.

You will plan daily work, manage resources, coach staff, and deliver clear leadership. A Victorian driver’s licence and solid computer skills are required, along with the ability to apply relevant laws and

Responsibilities

• lead staff who provide daily administrative support and customer service across justice service centres
• plan daily work, manage staff resources and help your team meet service needs
• oversee accurate records, reports, office tasks and vehicle fleet management
• deliver helpful customer service and resolve complex issues from clients and staff
• improve work processes and support justice programs across the region.

Job description

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you. The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Lead a team that keeps vital justice services running smoothly.
• Support staff to deliver helpful, accurate and timely service to the community.
• Build your leadership skills while solving real problems each day.
• Enjoy meaningful work that supports justice services across the south of Victoria.
• Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.

What you will do As a justice officer team leader, you will lead staff who provide daily administrative support and customer service across justice service centres. You will help your team work well, solve problems and keep services running smoothly.

• provide clear leadership and coach staff to build their skills and confidence
• plan daily work, manage staff resources and help your team meet service needs
• oversee accurate records , reports, office tasks and vehicle fleet management
• deliver helpful customer service and resolve complex issues from clients and staff
• improve work processes and support justice programs across the region.

About you You must hold a current Victorian driver's licence . You should also have strong computer skills and a good understanding of relevant laws, policies and work procedures. You will bring a practical approach to leading people, planning work and solving problems. Experience leading a team that delivers different services would be an advantage.

• strong leadership skills to guide staff, give feedback and help others grow
• clear communication skills to explain information and resolve difficult issues
• sound judgement to solve problems and make decisions using relevant rules and guidance
• a commitment to inclusion and the ability to support people from diverse backgrounds.

To learn even more about this role, please read the position description.

If you have any further questions, feel free to email Chelsea Broadbent at [email protected]

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

IMPORTANT INFORMATION: Child safe statement of commitment The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.

We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.