Justice Officer - Business Support

Department of Justice and Community Safety, Victoria; Ararat; On-site; AUD 62,000 - 80,000; Full time

Job summary

Hopkins Correctional Centre in regional Victoria is seeking a Justice Officer – Business Support to provide admin support and help staff, visitors, and the public with enquiries and daily tasks.

The role requires strong reception, data entry, and documentation skills, with a team-focused approach and calm communication under time pressure.

Qualifications

• No formal qualifications required for this role.
• Admin experience in reception, minute taking and data entry.
• Proficient in Microsoft Word, Excel and Outlook.
• Calm, polite manner when helping people with different needs.
• Team-focused approach with sound judgement under time pressure.

Responsibilities

• Provide admin support at Hopkins Correctional Centre.
• Offer receptionist services, answer calls and respond to enquiries.
• Manage mail, process forms and maintain records.
• Prepare letters and reports, enter data and update filing systems.
• Plan meetings and events, take minutes and coordinate schedules.

Skills

Admin experience

Reception

Data entry

Minute taking

Teamwork

Customer service

Tools

Microsoft Word

Excel

Outlook

Job description

About This Role

• Keep a busy prison running smoothly with your admin and people skills.
• Help staff and visitors find answers and get things done.
• Build your skills in a varied role with real purpose.
• Enjoy secure, ongoing work in regional Victoria, with a team that supports you.
• Ongoing, full-time role earning $62,104 - $79,753 per year, plus super.

What You Will Do

As justice officer – business support, you will provide admin support at Hopkins Correctional Centre. You will help staff, visitors and the public with enquiries and daily tasks.

You Will

• provide helpful reception services, answer calls and respond to enquiries
• manage mail, process forms and keep accurate records
• prepare letters and reports, enter data and update filing systems
• help plan meetings and events, take minutes and manage schedules
• work with staff to solve problems and find practical ways to improve services.

About You

No formal qualifications are required for this role.

You Should Also Have

• admin experience in tasks such as reception, minute taking and data entry
• the ability to use digital tools such as Microsoft Word, Excel and Outlook
• a calm and polite manner when helping people with different needs
• a team-focused approach, with sound judgement and the ability to manage tasks under time pressure.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Lynley Hoiles at [e-mail].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

Important Information

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.