Junior Technical Business Analyst

MYtech Consulting Services; Darwin; On-site; AUD 65,000 - 90,000; Full time

Job summary

MYtech Consulting Services is seeking a Junior Technical Business Analyst for a 12-month fixed-term contract within NTG's Education Management Transformation Program. You will support workshops, capture requirements, and document business and data needs across systems.

The role emphasizes stakeholder engagement, data mapping, process flows, and testing support, under guidance from senior team members. A background in ICT projects and office tools is preferred.

Qualifications

• Demonstrated ability to support business analysis activities, including requirements gathering, documentation, stakeholder engagement and action tracking.
• Sound analytical skills with attention to detail and the ability to organise information clearly for review by project teams and stakeholders.
• Exposure to ICT projects, systems implementation, system replacement or digital transformation environments.
• Ability to communicate effectively with project team members, technical staff, subject matter experts, vendors and business stakeholders.
• Basic understanding of data, reporting, interfaces, system configuration and interactions between business processes and ICT systems.

Responsibilities

• Support workshops, interviews and stakeholder discussions by preparing materials, capturing notes, and documenting business and technical requirements.
• Assist with gathering, analysing and documenting business needs, data requirements, process flows and solution options under the guidance of senior project team members.
• Prepare clear and consistent draft business and technical documentation, including requirements registers, process maps, data mapping notes, reporting requirements and configuration support material.
• Assist in documenting business and functional requirements relating to information management, reporting, data migration, system integration and configuration activities.
• Support walkthroughs and review sessions by recording feedback, updating documentation, and tracking follow-up actions through to closure.
• Work with project stakeholders, technical staff and vendors to clarify requirements, confirm assumptions, and escape issues or dependencies as required.
• Support solution architects, technical leads, developers and vendors by maintaining accurate requirements, decisions, actions and dependency records.
• Assist with analysis of source systems, reference data and system information to support data mapping, codification, configuration and testing activities.
• Contribute to development, process, integration and testing activities by maintaining documentation, supporting issue investigation and helping prepare test evidence.
• Work with the testing team to support validation activities and confirm that documented requirements are reflected in test scenarios and outcomes.

Skills

Stakeholder engagement

Documentation

Requirements gathering

Data mapping

Analytical thinking

ICT project experience

Education

Tertiary qualification in IT/BA/IS

Tools

Jira

Confluence

DevOps

SharePoint

Microsoft Teams

Job description

MYtech Consulting Services is a growing IT service provider, providing services to public and private sector clients. We are seeking a skilled and experienced Junior Technical Business Analyst for a 12 month fixed-term contract within NTG, supporting the Education Management Transformation Program (EMTP). The EMTP is a multi-year program to uplift the NT Department of Education’s ICT environment to support the implementation of a Student Centric Management Solution including the consolidation of data and reporting facilities from several legacy and nonconforming systems within the education ICT ecosystem.

Key Duties And Responsibilities

• Support workshops, interviews and stakeholder discussions by preparing materials, capturing notes, and documenting business and technical requirements.
• Assist with gathering, analysing and documenting business needs, data requirements, process flows and solution options under the guidance of senior project team members.
• Prepare clear and consistent draft business and technical documentation, including requirements registers, process maps, data mapping notes, reporting requirements and configuration support material.
• Assist in documenting business and functional requirements relating to information management, reporting, data migration, system integration and configuration activities.
• Support walkthroughs and review sessions by recording feedback, updating documentation, and tracking follow-up actions through to closure.
• Work with project stakeholders, technical staff and vendors to clarify requirements, confirm assumptions, and escape issues or dependencies as required.
• Support solution architects, technical leads, developers and vendors by maintaining accurate requirements, decisions, actions and dependency records.
• Assist with analysis of source systems, reference data and system information to support data mapping, codification, configuration and testing activities.
• Contribute to development, process, integration and testing activities by maintaining documentation, supporting issue investigation and helping prepare test evidence.
• Work with the testing team to support validation activities and confirm that documented requirements are reflected in test scenarios and outcomes.

Essential Skills And Experience

• Demonstrated ability to support business analysis activities, including requirements gathering, documentation, stakeholder engagement and action tracking.
• Sound analytical skills with attention to detail and the ability to organise information clearly for review by project teams and stakeholders.
• Exposure to ICT projects, systems implementation, system replacement or digital transformation environments.
• Ability to communicate effectively with project team members, technical staff, subject matter experts, vendors and business stakeholders.
• Ability to support liaison between internal teams and vendor representatives, including documenting decisions, dependencies, risks and follow-up actions.
• Basic understanding of data, reporting, interfaces, system configuration and interactions between business processes and ICT systems.
• Problem-solving skills with the ability to identify issues, document impacts, seek clarification and elevate matters appropriately.
• Familiarity with Microsoft Office tools and the ability to learn project, requirements, testing and collaboration tools quickly.
• Ability to provide business analysis and system support during design, build, test, implementation and transition to business-as-usual activities.

Desirable Skills And Experience

• Exposure to systems replacement projects or commercial-off-the-shelf products.
• Awareness of release management, change requests, impact assessment and deployment processes.
• Basic knowledge of data analysis, data mapping, reporting concepts or integration principles.
• Experience in an education, government, ICT or software project environment.
• Tertiary qualifications in information technology, business analysis, information systems, computer science or a related discipline, or equivalent practical experience.
• Exposure to collaboration or delivery tools such as Jira, Confluence, DevOps, SharePoint or Microsoft Teams.

Clearance Requirements

• National Police Clearance (mandatory)
• OCHRE Card (mandatory)