Junior Scheduler / Maintenance Coordinator

Mathiou Services; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Mathiou Services is seeking a Junior Scheduler / Maintenance Coordinator to join our Burleigh head office. You will coordinate scheduled works, liaise with trades and subcontractors, and build strong relationships with clients in a fast-paced environment.

You will manage high volumes of work, update the scheduling database, and support the scheduling team with proactive problem-solving. A drivers license and willingness to obtain a Blue Card are required.

Qualifications

• Minimum 1 year in a similar work coordination role.
• Highly organised with the ability to manage high volumes of work and meet deadlines.
• Strong communication and interpersonal skills.
• Shows initiative and ownership of issues.
• High attention to detail and composure under pressure.
• Experience with MS Office.
• Team player who can also work autonomously.
• Experience in construction or maintenance is advantageous.
• Current driver’s license.
• Willingness to undergo a Police Check and obtain a Blue Card.

Responsibilities

• Answering calls – first point of contact for scheduling.
• Liaising with clients to understand service requirements and update scheduling contacts.
• Maintaining the scheduling database and ensuring scheduled services are undertaken.
• Liaising with management to provide proactive scheduling solutions.
• Managing updates of all scheduled works and future tasks.
• Gathering information to ensure the scheduling team has all details.

Skills

Scheduling coordination

Client liaison

High-volume work management

Communication

Initiative

MS Office

Autonomous working

Tools

MS Office

Job description

Junior Scheduler / Maintenance Coordinator

An exciting opportunity has opened within our head office for a driven, highly organised team player. In this fast‑paced, high‑volume environment, you’ll take the lead in coordinating scheduled works and project requests, working closely with trades and subcontractors while building strong, positive relationships with our clients.

Key responsibilities

• Answering calls – first point of contact for scheduling
• Liaising with clients to understand service requirements and updating scheduling contacts to ensure requests are met
• Maintaining the scheduling database by ensuring job details are updated regularly and scheduled services are undertaken
• Liaising with management regarding jobs and being proactive in providing solutions and resolutions where possible
• Managing the updating of all scheduled works and further works
• Updating, investigating and following up job queries/ gathering of information to ensure scheduling team have all available information

About you

• Minimum 1 year in a similar work coordination role
• Highly organised with proven ability to manage high volumes of work, meet deadlines and prioritise conflicting priorities and projects
• Highly developed communication and interpersonal skills
• A high degree of initiative, takes ownership of issues and demonstrates a "can do" attitude
• High attention to detail and ability to stay calm under pressure
• Experience using a variety of computer software packages including MS Office
• Team player that can also work autonomously
• Experience in construction or maintenance would be highly advantageous
• Current driver’s license
• Be willing to undergo a Police Check and hold/be willing to obtain a Blue Card

About us

Proudly family owned and operated, Mathiou Services has grown into a trusted name in building and maintenance, with our head office located in Burleigh. We’re committed to providing exceptional service across everything we do—from carpentry and repairs to gardening and landscaping.