Junior Onsite Network Support Engineer - Part-Time

Complete Staff Solutions; Coffs Harbour City Council; On-site; AUD 58,000 - 63,000; Part time

Job summary

Complete Staff Solutions – Coffs Harbour NSW is seeking a Part-Time Junior Network Support Engineer or early-career ICT/Networking Support Officer to provide onsite assistance at a Coffs Harbour campus, backed by senior remote engineers and escalation channels.

The role targets practical networking basics including Layer 2 switching, VLANs, basic routing, DHCP/DNS troubleshooting, and wireless support, with customer-facing communication and a valid driver’s license.

Qualifications

• Onsite support within approx. 30 minutes of the Coffs Harbour campus.
• Developing capability in Layer 2/3 networking and basic routing.
• Clear communication when assisting users and escalating as needed.

Responsibilities

• Provide onsite network support at a campus environment.
• Assist senior remote engineers and follow vendor escalation channels.
• Handle urgent network incidents during on-call periods; overtime paid.

Skills

Layer 2 switching/VLANs

Basic Layer 3 routing

DHCP/DNS troubleshooting

Wireless networking support

Network diagnostics (ping/ICMP)

Customer-facing support

Driver's license

2 x work-related references

Job description

Complete Staff Solutions – Coffs Harbour NSW is seeking a Part-Time Junior Network Support Engineer or early-career ICT/Networking Support Officer to provide onsite assistance at a Coffs Harbour campus, backed by senior remote engineers and escalation channels.

The role targets practical networking basics including Layer 2 switching, VLANs, basic routing, DHCP/DNS troubleshooting, and wireless support, with customer-facing communication and a valid driver’s license.