Junior Office Administrator

ASSA ABLOY; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team environment

Job summary

ASSA ABLOY Entrance Systems in Sydney, Australia, is seeking an experienced Office Administrator to keep our administration and customer processes running smoothly. The role involves invoicing, service administration, and supporting the service team in a fast-paced environment.

You will manage invoices, payments, and credit applications, while maintaining strong relationships with customers and suppliers. Proficiency in Word/Excel and ERP systems (Exact) is valued.

Qualifications

• Previous experience in office administration, accounts, customer service or a similar role.
• Strong attention to detail and staying organised.
• Excellent time management skills and ability to meet deadlines.
• Friendly, professional phone manner.
• Confidence building relationships with customers, suppliers and colleagues.
• Proficiency in Microsoft Word and Excel.
• Experience with ERP or accounting systems, especially Exact.

Responsibilities

• Manage customer invoicing and service administration.
• Support the Service Team with admin support.
• Process invoices, reimbursements and financial transactions.
• Upload service reports and invoices via portals.
• Manage customer credit applications and AR activities.
• Follow up outstanding payments and maintain relationships.
• Assist with contracts, reporting, forecasting and general admin.

Skills

Office administration

Accounts

Customer service

Attention to detail

Time management

Phone manner

Relationship building

Tools

Microsoft Word

Microsoft Excel

ERP systems

Exact ERP

Job description

Are you the person who keeps everything running smoothly?

Do you love being organised, enjoy helping people, and get a genuine sense of satisfaction from ticking things off a to-do list? If you're someone who thrives on variety, enjoys building relationships, and can juggle invoices, customer enquiries and office administration without breaking a sweat, we'd love to hear from you.

About the Company

ASSA ABLOY Entrance Systems is a global leader in automated entrance solutions, providing installation, service, and maintenance of automatic doors, industrial doors, dock levellers, and access solutions. Our products help people move safely, securely, and efficiently through millions of entrances every day.

We have an exciting opportunity for an experienced Office Administrator to join our team and become the backbone of our office.

What You'll Be Doing

No two days will be exactly the same. You'll be the go-to person keeping our administration and customer processes running like clockwork by:

• Managing customer invoicing and service administration activities.
• Supporting our Service Team with customer-focused administrative support.
• Processing invoices, reimbursements and financial transactions accurately and on time.
• Uploading service reports and invoices through customer portals.
• Managing customer credit applications and supporting accounts receivable activities.
• Following up outstanding payments and maintaining positive customer relationships.
• Assisting with contracts, reporting, forecasting and general office administration.

Who You Are

You're someone who takes pride in doing things well and enjoys being part of a team.

You’ll bring:

• Previous experience in office administration, accounts, customer service or a similar role.
• Strong attention to detail and a knack for staying organised.
• Excellent time management skills and the ability to meet deadlines.
• A friendly, professional phone manner.
• Confidence building relationships with customers, suppliers and colleagues.
• Microsoft Word and Excel skills.
• Experience with ERP or accounting systems would be advantageous, particularly Exact.

Why Join Us?

At ASSA ABLOY, you'll be joining a global organisation with the culture of a close-knit local team. We value collaboration, accountability and continuous improvement, and we're committed to helping our people succeed.

• A supportive and welcoming team environment
• A varied role with plenty of autonomy
• The opportunity to work for a respected global organisation
• A stable full-time position in a growing business