Junior Network Engineer - M365 & Networking Support

Koolie Communications; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career development

Mentoring

Project variety

Leading technologies

Growth opportunities

Supportive team environment

Job summary

Comtex is seeking a motivated Junior Network Engineer in Sydney to support Microsoft 365 environments and enterprise networking projects. You will work with senior engineers on design, deployment and cybersecurity tasks while supporting a mix of commercial and residential networks.

The role offers hands-on exposure to Microsoft cloud stack, network switches/routers, and security tools, with mentoring to help advance toward engineering and design specialties.

Qualifications

• Hands-on experience supporting and administering the Microsoft 365 stack (essential).
• Knowledge of Azure AD / Entra ID, user administration, permissions and security.
• Familiarity with Intune and device management.
• Solid networking fundamentals: TCP/IP, DNS, DHCP, LAN, WAN, Wi‑Fi.
• Previous IT help desk / network support experience.
• Strong troubleshooting and customer‑focused approach.
• Excellent communication and teamwork.
• Willingness to learn and grow in role.

Responsibilities

• Provide day-to-day Microsoft 365 support and administration.
• Deliver Level 1/2 help desk IT and networking support.
• Assist with configuration, maintenance and troubleshooting of switches, routers, firewalls, and wireless networks.
• Assist with network design, equipment selection and documentation.
• Support remote programming and commissioning of networking gear.
• Monitor networks remotely, investigate alerts and coordinate fixes.
• Assist with planned maintenance, firmware upgrades, backups and reporting.
• Maintain accurate network diagrams and configuration records.

Skills

Microsoft 365

Azure AD / Entra ID

Intune / device mgmt

Networking fundamentals (TCP/IP, DNS,

Help desk / customer support

Communication / teamwork

Willingness to learn

Education

Microsoft or networking certifications (e.g., MS-900, AZ-900, CCNA, CompTIA Network+)

Tools

Ruckus

Cisco

HPE Aruba

Fortinet

Job description

Comtex is seeking a motivated Junior Network Engineer in Sydney to support Microsoft 365 environments and enterprise networking projects. You will work with senior engineers on design, deployment and cybersecurity tasks while supporting a mix of commercial and residential networks.

The role offers hands-on exposure to Microsoft cloud stack, network switches/routers, and security tools, with mentoring to help advance toward engineering and design specialties.