Junior Network Administrator - MSP, Hands-on Networking

Humanised Group; Brisbane; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Career progression

Hands-on networking exposure

Client-site exposure

Job summary

Humanised Group is seeking a Junior Network Administrator to join our MSP team in Brisbane. You will gain hands-on exposure to networking, firewalls, wireless networks and Microsoft infrastructure, while supporting a range of client environments.

You’ll troubleshoot and configure network equipment, participate in upgrades and deployments, and work with senior engineers to broaden your skills across Microsoft, cloud and infrastructure. A driver’s licence is required for site visits.

Qualifications

• Commercial IT support or network administration experience.
• Hands-on config and troubleshooting of networking gear.
• Knowledge of TCP/IP, VLANs, VPNs, DNS and DHCP.
• Experience with firewalls, wireless networks and network connectivity.
• Exposure to Microsoft 365, Active Directory or Windows Server.
• Experience troubleshooting and resolving technical incidents.
• Good customer communication and documentation skills.
• Willingness to develop skills across Microsoft, cloud and infrastructure.
• Driver's licence and willingness to attend client sites.

Responsibilities

• Configure, administer and troubleshoot firewalls, switches, routers and wireless networks.
• Support VPNs, VLANs, routing, DNS, DHCP and network connectivity.
• Perform network configuration changes, firmware upgrades and maintenance.
• Investigate and resolve network incidents and Level 2 tickets.
• Monitor network infrastructure and investigate performance/connectivity issues.
• Support Microsoft 365, Active Directory, Windows Server and cloud environments.
• Maintain accurate ticket records and technical documentation.
• Assist senior engineers with network upgrades and client deployments.
• Attend client sites for technical support when required.
• Participate in rotating support roster as needed.

Skills

Networking basics

Firewall configuration

TCP/IP, VLANs, VPNs

DNS/DHCP

Microsoft 365/AD/Windows Server

Cloud environments

Client communication

Tools

Fortinet FortiGate

Ubiquiti UniFi

Cisco Meraki

Cisco

Sophos/Check Point

ConnectWise

Auvik/IT Glue

PowerShell

Veeam

Job description

Humanised Group is seeking a Junior Network Administrator to join our MSP team in Brisbane. You will gain hands-on exposure to networking, firewalls, wireless networks and Microsoft infrastructure, while supporting a range of client environments.

You’ll troubleshoot and configure network equipment, participate in upgrades and deployments, and work with senior engineers to broaden your skills across Microsoft, cloud and infrastructure. A driver’s licence is required for site visits.