Junior FX Customer Support

EBR Ever Better Recruitment; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Market salary rate

Full training provided

Learning opportunity

Job summary

EBR Ever Better Recruitment is recruiting for an FX customer support role in Sydney, Australia. You will interact with clients, handle deposits and withdrawals, process account openings, and respond to inquiries by phone and email.

A fast-paced, friendly team environment awaits, with ongoing training and a strong emphasis on service quality. The position offers market pay and full on-the-job training, with opportunities to learn about a reputable financial services company and grow within a

Qualifications

• Strong communication skills and polished phone manner.
• Ability to handle multiple languages is highly regarded.
• Understanding of financial markets and CFD trading is a plus.

Responsibilities

• Handle client deposits and withdrawals with timely processing.
• Follow account opening procedures and respond to inquiries.
• Answer inbound calls and emails with accurate information.
• Maintain a positive, helpful attitude with customers.
• Support other FX customer agents as needed.

Skills

Multilingual capability

Job description

20h ago , from EBR Ever Better Recruitment

Ever wanted to work with a team of family friendly and supportive individuals? If yes, this is your chance now!

Our client is a growing Australian financial services firm providing online forex trading services to retailers and institutional clients worldwide. You will be spreading your passion for providing an interactive and client-friendly Forex experience and learning from industry professionals.

Your job duties include

• Handling clients' deposits and withdrawals to ensure timely processes
• Following account opening processes
• Answering any inbound phone calls and emails to appropriately responding to customers’ queries
• Maintaining a positive and helpful attitude towards customers at all times
• Supporting other FX customer agents

We are looking for

• Ability to handle multiple languages is highly regarded.
• An understanding of financial market and CFD trading
• Ability to work independently and to make sound decisions in a fast-paced work environment
• An open-minded and reliable team player
• Demonstrated professional communication skills and polished phone manner
• Market salary rate
• Full training provided for starters and also continuous on-the-job training
• Opportunity to learn about a reputable financial services company

Your benefits

• Market salary rate
• Full training provided for starters and also continuous on-the-job training
• Opportunity to learn about a reputable financial services company