Junior Admin & Customer Service

CK Recruitment Pty Ltd; Sydney; On-site; AUD 48,000 - 56,000; Full time

Job summary

CK Recruitment Pty Ltd is recruiting for a Junior Administration & Customer Service Assistant to join a busy confectionery warehouse team in Sydney. The role offers Monday to Friday, 9am to 5pm, and involves handling customer inquiries, processing orders, data entry, and coordinating with couriers.

Ideal candidates will be organised, reliable and eager to learn, with a friendly disposition and willingness to support both sales and warehouse teams.

Qualifications

• Must be organised and reliable, with a friendly approach.
• Ability to manage data entry accurately and communicate with customers.

Responsibilities

• Answer customer enquiries via phone and email.
• Process customer orders and enter data into systems.
• Liaise with customers regarding orders, deliveries and product availability.
• Assist the warehouse team with order-related administration.
• Coordinate with couriers and transport providers.
• Maintain accurate customer and product records.
• General office administration.

Skills

Organised

Reliable

Friendly

Eager to learn

Job description

Our client is looking for a Junior Administration & Customer Service Assistant to join our friendly team in a busy confectionery warehouse.

This is a great opportunity for someone who is organised, reliable, friendly and eager to learn. You’ll work closely with our warehouse, sales and customer service teams, helping ensure customer orders are processed accurately and efficiently.

The role will be Monday - Friday. Start time 9am Finish time 5pm

About the role

Your day-to-day responsibilities will include:

• Answering customer enquiries via phone and email
• Processing customer orders and entering data into our systems
• Liaising with customers regarding orders, deliveries and product availability
• Assisting the warehouse team with order-related administration
• Coordinating with couriers and transport providers
• Maintaining accurate customer and product records
• General office administration

Feel like you don't tick every box?

If your experience doesn't perfectly match every bullet point but you're excited about the position and think you could thrive in it, we'd still love to hear from you.

We're an equal opportunities employer with an ongoing commitment to diversity, equity and inclusion.

If you have any support or access requirements, let us know at the time of your application and we'll be happy to assist you through the recruitment process.