Recruitment Advisor - Ipswich

ETC Employment Training Community; Ipswich City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Above Awards

Salary packaging

Extra leave after 5 years

Birthday leave

Flexible working

Job summary

Enterprise & Training Company Limited (ETC) is seeking a Recruitment Advisor for our Ipswich office on a fixed-term contract. The role focuses on connecting local businesses with skilled job seekers, building employer partnerships, and guiding candidates through employment pathways.

You’ll work across multiple locations within the region, delivering personalised support and achieving monthly KPI targets while contributing to community outcomes.

Qualifications

• Customer service experience for diverse client groups.
• Excellent communication and interpersonal skills.
• Ability to build trust quickly with employers and job seekers.
• Willingness to travel within the region and across multiple locations.

Responsibilities

• Promoting ETC customers to local employers to create opportunities.
• Build and maintain strong employer relationships across Ipswich and surrounds.
• Proactively identify job opportunities and advocate for ETC customers.
• Pre-screen, match and refer customers to employment opportunities, apprenticeships and traineeships.
• Provide high-level personalised support throughout the employment journey.
• Develop and maintain partnerships with businesses and industry to meet local needs.
• Manage multiple priorities while maintaining customer and employer engagement.
• Meet monthly placement and engagement targets and support community needs.

Skills

Customer service skills

Relationship-building

Communication skills

Driver's Licence

Police Check

Blue Card

Job description

Contract, Full time

14h ago , from ETC Employment Training Community

Enterprise & Training Company Limited (ETC)is a leading not for profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

At ETC, you’ll be welcomed into a caring, purpose driven organisation where our staff feel valued and heard. You will receive supportive leadership, flexible working options and meaningful development to empower you to make a real difference — and to grow while doing it.

We currently have an opportunity for a passionate individual to join our team as a Recruitment Advisor within our Ipswich office on a fixed term contract.

We aren't just looking for employment services veterans. If you are a natural networker from retail management, hospitality, real estate, sales, community services, or another people-focused industry, your transferable skills are exactly what we need.

This is a fixed term contracted position with an end date of June 2027

The Role - A Day in the Life of a Recruitment Advisor

Forget traditional recruitment. As a Recruitment Advisor, you'll play a key role in creating meaningful employment opportunities by connecting local businesses with talented job seekers, helping both succeed and grow.

This is more than filling vacancies. It's about changing lives, one job at a time.

You’ll build strong relationships with employers across the Wivenhoe region, gaining an understanding of their workforce needs and becoming a trusted workforce partner. Through proactive engagement, you'll identify opportunities, advocate for ETC customers, and showcase their skills, strengths, and potential to local employers.

Working with a diverse range of job seekers, you'll take the time to understand their goals, aspirations, and strengths before matching them to suitable employment opportunities, apprenticeships, and career pathways. You'll celebrate every success, knowing that each placement has the potential to transform a person's confidence, financial independence, and future.

No two days are the same. You'll be building employer relationships, uncovering hidden job opportunities, supporting customers to achieve their goals, and managing multiple priorities, all while remaining focused on creating meaningful outcomes for the people and communities we serve.

Success in this role comes from being resilient, adaptable, and relationship-focused. You'll thrive in a fast-paced environment, enjoy juggling multiple priorities, and genuinely care about helping people overcome barriers and realise their potential. You'll also enjoy working as part of a supportive and connected team spread across multiple locations, united by a shared purpose of helping people succeed.

Your work will focus on creating positive employment outcomes that benefit individuals, businesses, and the wider community.

Key Responsibilities will include;

• Promoting the skills, experience, and potential of ETC customers to local employers, creating opportunities that may not be advertised through traditional channels.
• Building and maintaining strong relationships with employers across Ipswich, and surrounding areas, becoming a valued workforce solutions partner.
• Proactively identifying job opportunities and advocating for ETC customers with local employers.
• Pre-screening, matching, and referring suitable ETC customers to employment opportunities, apprenticeships, and traineeships.
• Providing high-level personalised support and service to customers throughout their employment journey.
• Developing and maintaining trusted partnerships with businesses and industry to understand and respond to local workforce needs.
• Managing multiple priorities while maintaining strong customer and employer engagement.
• Meeting monthly placement and engagement targets, contributing to positive outcomes for job seekers while supporting local business workforce needs.

Criteria for Success

• Customer service skills and/or experience.
• Exceptional communication and relationship-building skills.
• Strong ability to establish rapport quickly and build trust with a diverse range of people.
• Resilience, adaptability, and a positive, solutions-focused mindset.
• Comfortable managing multiple competing priorities while still achieving outcomes.
• A genuine passion for helping people achieve their employment goals.
• Ability to work collaboratively within a team that operates across multiple locations.
• A high level of computer literacy.
• Highly driven to achieve outcomes and meet monthly KPI targets.
• A current Drivers Licence and willingness to travel in the region
• A recent, clear National Police Check or willingness to obtain.
• A current QLD Blue Card or willingness to obtain.

Why work for ETC

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;

• Above Awards and competitive salaries
• Salary packaging to increase your take home pay
• An extra week of paid leave after 5 years of service
• A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
• Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
• Access to the Fitness Passport Program
• 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
• Innovative staff reward and recognition program
• Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
• Discounted accommodation and travel offers
• Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
• Access to free Employee Assistance Program for you and your family

We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you!

More information

A copy of the Position Description can be viewed here

For more information about this role, please contact Kelly Weaver via email at ************@etcltd.com.au

For more information about ETC please visit https://etcltd.com.au/.

We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.

Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working With Children Check or Blue Card must be provided prior to commencing employment.

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.

We are dedicated to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email ***************@etcltd.com.au and we will work with you to meet your specific needs.