Job Placement Officer

BUSY Ability; Townsville City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

NFP Salary Packaging (up to $15,900)

Meal and entertainment card

Additional paid annual leave days

BUSY Benefits program with parental-le

Employee Assistance Program

Job summary

BUSY Ability is seeking a proactive Job Placement Officer to connect inclusive employers with jobseekers across Townsville. The role blends employer engagement, job coaching and community impact to create meaningful employment opportunities.

Based in Aitkenvale with work across 7 Townsville sites, you will build partnerships, run readiness workshops and place candidates into roles while supporting wage subsidies and maintaining accurate records.

Qualifications

• Experience in Business to Business sales or related roles with ability to address objections and engage employers.
• Confident communicator with strong relationship-building skills.
• Empathy, creativity and a solutions-focused mindset.
• Valid Blue Card (or ability to obtain), National Police Check and open driver’s licence.

Responsibilities

• Build meaningful relationships with employers and advocate for inclusive hiring practices.
• Use reverse marketing and business development strategies to uncover job opportunities.
• Run engaging job readiness workshops including resumes, interviews and employment skills.
• Match jobseekers to suitable roles using a strengths-based, person-centred approach.
• Support wage subsidy agreements and maintain accurate employer and client records.
• Represent BUSY Ability at job fairs, expos and community events.
• Promote cultural competence and inclusive communication across interactions.
• Meet performance targets by converting leads into sustainable placements.

Skills

B2B sales

Relationship building

Empathy

Blue Card

Job description

Job Category: Inclusive Employment Australia

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY Ability...

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting nearly 50 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, Southern WA, North QLD, South East QLD including Gold Coast and Brisbane.

The BUSY Group is an Equal Employment Opportunity organization and is committed to achieving a diverse workforce. We strongly believe in an inclusive workforce and encourage applications from people with disabilities, First Nations People and people from culturally diverse backgrounds.

Job Description

The Role

As a Job Placement Officer, you’ll be the matchmaker between inclusive employers and incredible jobseekers. Your superpower? Championing diversity and creating job opportunities for our client. This role blends employer engagement, job coaching, and community impact — helping shape inclusive futures and strengthen local workplaces.

Working across our 7 Townsville sites, you’ll build strong employer partnerships, support jobseekers to shine, and create sustainable employment pathways that change lives.

The role is Full Time -Fixed Term until 30 June 2030 based in our Aitkenvale Office.

What You’ll Do

• Build meaningful relationships with employers and advocate for inclusive hiring practices
• Use reverse marketing and business development strategies to uncover job opportunities
• Run engaging job readiness workshops, including resumes, interviews, and employment skills
• Match jobseekers to suitable roles using a strengths‑based, person‑centred approach
• Support wage subsidy agreements and maintain accurate employer and client records
• Represent BUSY Ability at job fairs, expos, and community events
• Promote cultural competence and inclusive communication across all interactions
• Meet performance targets by converting leads into sustainable placements

Why You’ll Love This Role

• A real-life work balance that is making an actual difference
• Create win‑wins for businesses and jobseekers
• Be the difference between barriers and breakthroughs
• Make a real impact in the lives of people with disability
• NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card
• 4additionalpaid annual leave days – 1 My BUSY Day and 3 days at Christmas
• Clear pathways for internal advancementand dedicated training budget for personal and professional growth
• BUSY Benefits program-Paid parental Leave, retaildiscountsand access to Fitness Passport
• Employee Assistance Program with Sonder Wellbeing App

Desired Skills and Experience

A Bit About You

• Experience in Business to Business sales or other sales backgrounds with an ability to address objections, employer engagement, employment services, or diversity hiring
• Confident communicator with strong relationship‑building skills
• Empathy, creativity, and a solutions‑focused mindset
• Valid Blue Card (or ability to obtain), National Police Check, and open driver’s licence

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.