Jetstar Cabin Crew- SYD

Altara; Sydney; On-site; AUD 34,000 - 52,000; Part time

Benefits offered by this job

Staff travel opportunities

Career progression

Flexible rostering

Job summary

Altara is recruiting casual Cabin Crew to join Jetstar's team in Sydney. You will ensure passenger safety, deliver exceptional service, and work across a 7-day roster including weekends and overnight shifts.

The role requires strong communication, teamwork and adaptability in a fast-paced aviation environment, with potential staff travel opportunities and career progression within the Jetstar/Qantas group.

Qualifications

• Minimum age 18 years.
• Must be able to swim 50 metres unaided.
• Availability to work shift work, including weekends, holidays and overnights.
• Australian Citizen or Permanent Resident (New Zealand passport holders included).
• Passport validity of at least 12 months.

Responsibilities

• Ensure safety and security of passengers on board by following protocols.
• Provide excellent customer service and anticipate passenger needs.
• Demonstrate knowledge of safety equipment and emergency procedures.
• Communicate effectively with flight crew, ground staff and team members.
• Handle passenger inquiries and resolve issues professionally.
• Stay compliant with industry regulations and company policies.

Skills

Strong communication

Interpersonal skills

Adaptability

Customer service

Education

High school diploma or equivalent

Tools

First Aid Certification

CPR Certification

RSA Certification

Job description

Are you passionate about travel and providing exceptional customer service? Do you thrive in dynamic environments and enjoy working as part of a diverse team? If so, we have an exciting opportunity for you to embark on a rewarding career as casual Cabin Crew with Altara and our client Jetstar.

About Us:

The Altara Group is awell-establishedaviation consulting and employment services organisation based in Melbourne. We are renowned in the aviation industry as a leader in delivering quality service to our clients and for providing exceptional long term career opportunities for our team members. We have been contracted by Jetstar to further support them by expanding our existing cabin crew team inSydney.

About Jetstar:

Jetstar is the largest low-cost carrier in the Asia Pacific regionand is committed to delivering outstanding travel experiences to its passengers. With a strong focus on safety, comfort, and personalised service, Jetstar take pride in its reputation as being a trusted industry leader. As a member of the Altara and Jetstar team, you will play a crucial role in upholding the high standards of the Jetstar brand and ensuring that all passengers have a memorable and safe journey.

About you:

You must have the highest regard for safety and security. A key standout from you career history will be your ability to maintain the highest professional standards and provide excellentteam basedcustomer service and support in a fast paced and ever changing work environment. Your willingness and availability to work across a 7 day a week, shift patterned style roster will be essential.

Job Responsibilities:

• Ensure the safety and security of passengers on board by following established protocols and procedures.
• Provide excellent customer service, anticipating and exceeding the needs and expectations of passengers.
• Demonstrate thorough knowledge of safety equipment, emergency procedures, and first aid techniques.
• Communicate effectively with the flight crew, ground staff, and other team members to ensure seamless operations.
• Handle passenger enquiries, resolve issues, and address any concerns with professionalism and empathy.
• Stay up to date about industry regulations and company policies, always maintaining compliance.

Requirements:

• Minimum age of 18 years.
• Must be able to swim 50metres unaided
• High school diploma or equivalent
  
• Availability to work shift work, including weekends, holidays, and overnight shifts is essential.
• Australian Citizen or Permanent Resident (New Zealand Passport Holders Included)
• A minimum of 12 months of validity on your Passport
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and adaptability to changing situations.
• Physically fit and able to meet the physical requirements of the job, including height and reach restrictions. Reach (minimum): 212cm; Arm span (minimum): 127cm; Height (maximum): 186cm
• Current FirstAid, CPRand RSA Certificate, or willing to obtain one.

We Offer:

Altara offers a role that provides exceptional work flexibility and availability options, along with professional training and support. Additionally, Altara offers significant benefits, including staff travel opportunities and excellent prospects for career progression within Jetstar and other Qantas Group airlines. Many of our employees have successfully built long-term, full-time careers within Altara and have also pursued opportunities with major international and domestic airlines.