ITC Case Worker

MacKillop Family Services; Maitland City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 peryear

Wellbeing support

Sanctuary Model workplace

First Nations career pathways – Warrug

Aboriginal Staff Network Ngindaay Guum

Job summary

MacKillop Family Services in Australia is seeking a dedicated ITC Caseworker to support young people and families through intensive therapeutic planning and trauma-informed care. The role focuses on safeguarding, permanency outcomes, and collaborative service delivery across a range of partners.

You will work with Therapeutic Specialists and House Managers to ensure high-quality case work, evidence-informed planning, and ongoing review of outcomes to help young people heal and thrive.

Qualifications

• Bachelor's degree in social work, social welfare, psychology, nursing or mental health.
• Experience in casework practice, preferably in Out-of-Home-Care.
• Experience working with young people with complex care needs.
• Knowledge of Aboriginal culture and current issues affecting Aboriginal families.

Responsibilities

• Assess, plan, implement, monitor and review case plans to achieve permanency and identified outcomes for young people and their families.
• Collaborate with ITC team to ensure integrated service delivery.
• Develop relationships with specialist and mainstream services to improve outcomes for children and families.
• Build strong partnerships with Aboriginal and CALD agencies.

Skills

Casework experience

Collaboration

Communication

Education

Bachelor of Social Work / Social Welfare / Psychology / Nursing / Mental Health

Job description

Are you passionate about making a meaningful difference in the lives of children and young people? We are looking for a dedicated Case Worker to join our team and play a vital role in supporting and empowering young individuals to reach their full potential through a therapeutic approach.

In this role, you will manage a varied caseload, ensuring that each child’s emotional, social, behavioural, developmental, and educational needs are met by developing, implementing, and reviewing individualized therapeutic case plans. A key focus of the role is safeguarding the wellbeing of children and young people, addressing concerns promptly, and ensuring compliance with all statutory child protection requirements.

If you are driven by the opportunity to make a real impact and thrive in a role that combines care, planning, and advocacy, we would love to hear from you.

Position Purpose:

The Intensive Therapeutic Care (ITC) Caseworker is responsible for providing high quality and effective case work services for young people in Intensive Therapeutic Care. The ITC Caseworker will plan for and achieve permanency and identified case plan outcomes for children, young people, their families, authorised carers, prospective guardians and adoptive parents. This is achieved through an interactive and dynamic case management approach, with an emphasis on ongoing analysis, decision-making and record keeping, ensuring the child or young person’s needs are identified and being met.

The ITC Caseworker works closely with Therapeutic Specialists, House Managers and other ITC staff to provide high quality therapeutic care and assist young people to heal from trauma and achieve their full potential.

Primary Objectives:

• Provide effective assessment, planning, implementation, monitoring and review of case plans to achieve permanency and identified outcomes for young people and their families;
• Work in collaboration with the ITC Team to ensure service delivery is integrated, coordinated and
• tailored to meet an individual’s needs;
• Establish collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children, young people and their families; and
• Develop and maintain strong collaborative partnerships with Aboriginal and CALD agencies.

Key Selection Criteria:

To be successful in this role, you will have:

• A relevant bachelor’s degree the preferred minimum qualifications are Bachelor of Social Work, Social Welfare, Psychology, Nursing and Mental Health.
• Demonstrated experience in casework practice preferably in Out-of-Home-Care.
• Demonstrated experience in working with young people with complex care needs.
• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.

What we offer at MacKillop:

• SCHADS (Level 5) $53.43– $55.85–Dependent on qualifications & experience
• More money in your pocket – salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

For more information, please contact Tanya Batman-Gardner [e-mail]

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

You must have:

• A valid Driver’s Licence
• A valid Blue Card / Working with Children Check
• A valid NDIS Worker Check
• A satisfactory Criminal History Check (paid by MacKillop)

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.