IT & Systems Lead — Holiday Parks (Flexible)

Careers at Council; Tweed Heads; On-site; AUD 88,000 - 104,000; Full time

Benefits offered by this job

12% super

Training and development

Flexible work options

9-day fortnight

Job summary

Tweed Shire Council is seeking a Business Technology & Systems Officer at Tweed Heads to provide hands-on IT support for Holiday Parks. You will maintain networks, Wi‑Fi and technology infrastructure, support servers and cloud services, and manage operational tech such as CCTV and access controls.

The role offers a permanent full-time contract with a base salary of $87,689–$103,869 per year, plus 12% super, and a 70-hour, 9-day fortnight.

Qualifications

• Experience providing hands-on IT support and maintaining business technology services.
• Strong knowledge of Microsoft 365, desktop hardware, mobile devices and cloud-based technologies.
• Experience administering networks, Wi‑Fi, telecommunications and IT infrastructure in a secure, reliable environment.
• Proven ability to troubleshoot technical issues, identify improvements and enhance user experience.
• Experience supporting operational technologies such as CCTV, access control, telephony and payment systems.
• Excellent communication and customer service skills with ability to coordinate technology projects with stakeholders.

Responsibilities

• Provide hands‑on IT support to Holiday Park staff and managers.
• Maintain and improve networks, systems, Wi‑Fi and technology infrastructure.
• Support servers, cloud services, telephony and audio‑visual equipment.
• Perform system maintenance, updates, backups and performance monitoring.
• Administer business‑critical applications, booking systems and security technologies.
• Coordinate technology projects and digital improvements across the Holiday Parks.

Skills

IT support

Microsoft 365

Networks

Wi-Fi

Cloud services

End-user devices

CCTV & access control

Job description

Tweed Shire Council is seeking a Business Technology & Systems Officer at Tweed Heads to provide hands-on IT support for Holiday Parks. You will maintain networks, Wi‑Fi and technology infrastructure, support servers and cloud services, and manage operational tech such as CCTV and access controls.

The role offers a permanent full-time contract with a base salary of $87,689–$103,869 per year, plus 12% super, and a 70-hour, 9-day fortnight.