IT System Administrator

Talent; Mount Barker; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Two days work from home after prob.

Job summary

Country SA PHN is seeking an IT Systems Administrator to join its Information Systems team in Mount Barker. The role focuses on hands-on administration of core information systems, infrastructure, applications and cloud platforms, ensuring security, availability and reliable operation.

With a minimum of 5 years' experience, you will manage incident response, changes, documentation and collaborate across teams.

Qualifications

• Minimum 5 years of experience in IT systems administration.
• Experience administering servers, operating systems, networks, applications and cloud platforms.
• Experience with Microsoft 365 and Microsoft identity services.
• Knowledge of networking, backup/recovery, monitoring and patching.
• Ability to diagnose incidents and implement changes with strong documentation.

Responsibilities

• Administer and maintain servers, operating systems, networks, applications, cloud services and related platforms.
• Manage configurations, identity access, certificates and scheduled services.
• Assess performance, security and reliability to identify improvements.
• Propose practical system improvements for maintainability and cost-efficiency.
• Monitor availability, backups and security alerts; resolve incidents and escalations.
• Provide second-level support and coordinate vendor assistance as needed.
• Document procedures and maintain risk/change controls.

Skills

Problem-solving

Communication skills

Documentation

Prioritization

Analytical thinking

Tools

Microsoft 365

Microsoft identity services

Microsoft Server

Cloud platforms

Networking

Job description

Talent International has been engaged by Country SA PHN to recruit an experienced IT System Administrator to join its Information Systems team.

About Country SA PHN

Country SA PHN is a not-for-profit organisation committed to improving access to quality healthcare across rural and regional South Australia.

Working with healthcare providers, communities and government, the organisation identifies healthcare needs, commissions essential services and evaluates outcomes to ensure effective investment in regional healthcare.

About the Role

The Systems Administrator provides hands-on technical administration and operational support for Country SA PHN's core information systems, infrastructure, applications and technology platforms in compliance with organizational policies and CSAPHNs Information Security Management System. The position is responsible for maintaining the availability, security, performance and recoverability of information systems that support commissioning, contract management, performance monitoring, reporting and broader organisational operations. Working under the direction of the Manager - Information Systems, the Systems Administrator manages day-to-day system operations, responds to incidents, implements approved technical changes and maintains the controls and documentation required for secure and reliable operation.

Key Responsibilities:

• Administer and maintain servers, operating systems, networks, applications, cloud services, integrations and related technology platforms
• Manage system configurations, identity and access, certificates, scheduled services and other technical dependencies in accordance with approved requirements
• Assess system performance, reliability, security and support requirements to identify opportunities for improvement
• Develop and recommend practical system improvements that enhance maintainability, reliability, security, automation, cost-effectiveness and user experience
• Monitor system availability, performance, capacity, backups and security alerts, and resolve incidents and recurring operational issues
• Provide technical escalation support, coordinate vendor assistance when required and communicate outages and restoration activities
• Provide second-level technical support to Information Systems Support Officer(s), including resolving escalated incidents and providing technical guidance

About You

• Minimum 5 years of experience in the similar role
• Demonstrated experience administering servers, operating systems, networks, applications and cloud platforms in a business environment
• Experience with Microsoft 365, Microsoft identity services and Microsoft server or cloud technologies
• Sound knowledge of networking, backup and recovery, monitoring, patching, system hardening and least-privilege access
• Demonstrated ability to diagnose and resolve complex incidents and implement approved technical changes
• Understanding of cyber security, privacy and confidentiality requirements
• Ability to maintain clear technical documentation and work effectively within incident, change and risk management processes
• Strong organisational, problem-solving and communication skills, including the ability to explain technical matters to non-technical stakeholders
• Ability to work with minimal supervision, manage competing priorities and escalation material risks appropriately

Why Join Country SA PHN?

• Competitive salary with additional NFP benefits such as salary packaging
• Five weeks' annual leave
• Up to two days working from home following probation.

Location & Employment

• Based at Mount Barker (first preference) or Black Forest or Nuriootpa.
• Initial fixed-term contract until 30 June 2027, but extensions expected as soon as new federal funding is allocated. The intention would the role becomes permanent within 2 years of employment.
• A satisfactory National Police Check and relevant pre-employment checks will be required.

Talent International and Country SA PHN are committed to diversity and inclusion. We welcome applications from suitably qualified candidates of all backgrounds, experiences and perspectives who can contribute to an inclusive and collaborative workplace.