IT System Administrator

Talent; Adelaide; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Five weeks annual leave

Work from home after probation

Job summary

Talent International has been engaged by Country SA PHN to recruit an experienced IT System Administrator to join its Information Systems team in South Australia. The role focuses on hands-on administration of core information systems, infrastructure, applications and cloud platforms to ensure security, availability and performance.

The Systems Administrator will work under the Manager - Information Systems, manage day-to-day operations, respond to incidents, implement changes and maintain

Qualifications

• 5+ years in a similar IT Systems Admin role.
• Experience administering servers, operating systems, networks, applications and cloud platforms in a business environment.
• Experience with Microsoft 365 and Microsoft identity services.
• Sound knowledge of networking, backup/recovery, monitoring, patching, system hardening and least-privilege access.
• Demonstrated ability to diagnose and resolve complex incidents and implement approved technical changes.
• Understanding of cyber security, privacy and confidentiality requirements.
• Ability to maintain clear technical documentation and work within incident/change/risk processes.

Responsibilities

• Administer and maintain servers, operating systems, networks, apps, cloud services, integrations and related platforms.
• Manage system configurations, identity and access, certificates and scheduled services.
• Assess performance, reliability, security and support requirements to identify improvements.
• Develop practical system improvements for maintainability, reliability and cost-effectiveness.
• Monitor availability, performance, capacity, backups and security alerts; resolve incidents.
• Provide technical escalation and coordinate vendor assistance as needed.
• Provide second-level technical support and guidance to IS Support Officers.

Skills

Server administration

Cloud platforms

Microsoft 365

Networking

Incident management

Documentation

Communication skills

Tools

Microsoft 365

Microsoft Identity Services

Windows Server

Cloud platforms

Job description

Talent International has been engaged by Country SA PHN to recruit an experienced IT System Administrator to join its Information Systems team.

About Country SA PHN

Country SA PHN is a not-for-profit organization committed to improving access to quality healthcare across rural and regional South Australia.

Working with healthcare providers, communities and government, the organization identifies healthcare needs, commissions essential services and evaluates outcomes to ensure effective investment in regional healthcare.

About The Role

The Systems Administrator provides hands-on technical administration and operational support for Country SA PHN’s core information systems, infrastructure, applications and technology platforms in compliance with organizational policies and CSAPHNs Information Security Management System. The position is responsible for maintaining the availability, security, performance and recoverability of information systems that support commissioning, contract management, performance monitoring, reporting and broader organisational operations. Working under the direction of the Manager - Information Systems, the Systems Administrator manages day-to-day system operations, responds to incidents, implements approved technical changes and maintains the controls and documentation required for secure and reliable operation.

Key Responsibilities

• Administer and maintain servers, operating systems, networks, applications, cloud services, integrations and related technology platforms
• Manage system configurations, identity and access, certificates, scheduled services and other technical dependencies in accordance with approved requirements
• Assess system performance, reliability, security and support requirements to identify opportunities for improvement
• Develop and recommend practical system improvements that enhance maintainability, reliability, security, automation, cost-effectiveness and user experience
• Monitor system availability, performance, capacity, backups and security alerts, and resolve incidents and recurring operational issues
• Provide technical escalation support, coordinate vendor assistance when required and communicate outages and restoration activities
• Provide second-level technical support to Information Systems Support Officer(s), including resolving escalated incidents and providing technical guidance

About You

• Minimum 5 years of experience in the similar role
• Demonstrated experience administering servers, operating systems, networks, applications and cloud platforms in a business environment
• Experience with Microsoft 365, Microsoft identity services and Microsoft server or cloud technologies
• Sound knowledge of networking, backup and recovery, monitoring, patching, system hardening and least-privilege access
• Demonstrated ability to diagnose and resolve complex incidents and implement approved technical changes
• Understanding of cyber security, privacy and confidentiality requirements
• Ability to maintain clear technical documentation and work effectively within incident, change and risk management processes
• Strong organisational, problem-solving and communication skills, including the ability to explain technical matters to non-technical stakeholders
• Ability to work with minimal supervision, manage competing priorities and elevate material risks appropriately

Why Join Country SA PHN?

• Competitive salary with additional NFP benefits such as salary packaging
• Five weeks’ annual leave
• Up to two days working from home following probation.

Location & Employment

• Based at Mount Barker (first preference) or Black Forest or Nuriootpa.
• Initial fixed-term contract until 30 June 2027, but extensions expected as soon as new federal funding is allocated. The intention would the role becomes permanent within 2 years of employment.
• A satisfactory National Police Check and relevant pre-employment checks will be required.

Talent International and Country SA PHN are committed to diversity and inclusion. We welcome applications from suitably qualified candidates of all backgrounds, experiences and perspectives who can contribute to an inclusive and collaborative workplace.