IT Support Specialist

Curtin University; Perth; On-site; AUD 99,000 - 105,000; Full time

Benefits offered by this job

17% superannuation

Job summary

Curtin University’s Digital & Technology Solutions (DTS) team is seeking an IT Support Specialist to deliver AV and IT support for high-profile City events at the Curtin St Georges Terrace precinct in Perth. You will be the technical expert supporting client AV setups for both in-person and hybrid events.

Join a busy, professional environment working with executive events, industry panels, academic conferences and VIP engagements.

Qualifications

• Experience in live AV event support or technical event delivery.
• Proven knowledge of audio, video, lighting, and hybrid conferencing technologies.
• Calm and professional problem-solving skills in fast-paced environments.
• Strong interpersonal and communication skills with senior leaders and VIPs.
• Relevant qualifications or certifications in audio engineering, technical production, or related field is desirable.

Responsibilities

• Provide expert AV guidance to staff and clients for high quality events.
• Collaborate with the DTS team to deliver world-class event experiences for internal and external clients.
• Provide technical troubleshooting, live support, and proactive system checks for flawless execution.
• Coordinate external AV providers and manage third-party setups as required.
• Engage casual staff or external vendors for extended or after-hours events.
• Update and maintain AV documentation in the venue management system (Momentus).
• Support continuous improvement by upgrading AV systems with DTS.

Skills

AV support

Event delivery

Hybrid conferencing

Troubleshooting

Education

Audio engineering certification

Tools

Momentus

Job description

• Based at Curtin St Georges Terrace, Perth
• Full-time, continuing (permanent) position
• Competitive remuneration + 17% super contributions

Job Reference: 1680302

About The Role

At Curtin, we understand that exceptional events rely on exceptional technology and support. Our Digital & Technology Solutions (DTS) team is seeking an IT Support Specialist who will play a pivotal role in delivering seamless AV and IT support for high-profile City events at our prestigious Curtin St Georges Terrace precinct. The precinct is managed by the Curtin St Georges Terrace team (CSGT) which comprises of Venue & Event Coordinators, Admin Support, Business Operations and a Manager. As the IT Support Specialist, you will be the go-to technical expert supporting client AV setups for both in-person and hybrid events.

This is an exciting opportunity to work in state-of-the-art event spaces supporting executive events, industry panels, academic conferences, and high-profile engagements. If you're passionate about events, thrive under pressure, have excellent communication skills and have a strong technical background in AV and hybrid event delivery, we’d love to hear from you!

Your responsibilities will include:

• Provide expert AV guidance to CSGT Staff and clients on how to facilitate high quality events at CSGT
• Work collaboratively with the Curtin St Georges Terrace team, to assist in the delivery of world-class event experiences to internal stakeholders and high-profile external clients.
• Provide technical troubleshooting, live support, and proactive system checks to ensure flawless event execution.
• Assist in the coordination of external AV providers and manage third-party setups when required.
• Operate within a flexible support model with the ability to engage casual support staff, remote AV specialists, or external vendors to manage extended or after-hours event requirements.
• Actively update and maintain accurate documentation of AV needs for all bookings in a venue management system (Momentus).
• Supporting continuous improvement by maintaining and upgrading AV systems in partnership with DTS.

Who we are looking for (Selection Criteria)

• Demonstrated experience in live AV event support or technical event delivery.
• Proven knowledge of audio, video, lighting, and hybrid conferencing technologies.
• Calm and professional problem-solving skills in fast-paced, high-pressure environments.
• Strong interpersonal and communication skills (verbal and written) with the ability to engage confidently with senior leadership and external VIPs.
• Relevant qualifications or certifications in audio engineering, technical production, or a related field is desirable.
• Availability to support early morning and evening events, with flexibility to coordinate coverage as required. Ability to travel to other campuses as needed, walk reasonable distances, and lift equipment safely.

Role Requirements:

• As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered
• Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction

About Curtin University

Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/.

What We Offer You:

This Continuous G06 level role attracts a remuneration of $99,213 - $105,251+ 17% superannuation.

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/.

Join Us!

Applications close: 9pm (AWST), Sunday, 20th September 2026

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, remove the advert, not to make an appointment, or to appoint by invitation, at any time.

If you have any queries in relation to this opportunity or the application process, please contact our careers team on [e-mail] or 08 9266 9000 (option 3,1), quoting the reference number. Applications will not be accepted via this email address, and late applications will not be accepted.