IT Support Consultant – Unix/Linux

Department of Customer Services, Open Data and Small and Family Business; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Department of Customer Services, Open Data and Small and Family Business in Brisbane seeks an IT Support Consultant to join its Unix Support Group. You will deliver advanced Unix/Linux system administration, support secure enterprise services and contribute to compliance and resilience across Queensland Government platforms.

You will mentor teammates, explore emerging technologies and pursue ongoing professional development while collaborating with experienced IT professionals in a supportive

Qualifications

• Essential: knowledge and experience administering Red Hat Enterprise Linux, and/or other Unix/Linux OSs such as Oracle Solaris and Oracle Linux.
• Desirable: Perl, Python or Bash scripting.
• Desirable: Puppet, Ansible or Terraform for config management.
• Desirable: Git or Mercurial for version control.
• Desirable: Virtualisation platforms (VMware) and container tech (Podman, Docker, Kubernetes).

Responsibilities

• Deliver advanced Unix and Linux system administration and technical advice to Queensland Government customers.
• Support secure and reliable services across RHEL, Solaris and Oracle Linux environments.
• Drive OS patching, vulnerability management, compliance and risk mitigation activities.
• Contribute to customer onboarding, solution design and exploring emerging technologies.
• Assist with technical responses to client work requests and proposals.
• Mentor junior team members and participate in continuous improvement initiatives.

Skills

Unix/Linux system administration

Vulnerability management

Compliance

Troubleshooting

Customer-focused service

Problem solving

Tools

Perl

Python

Bash

Puppet

Ansible

Terraform

Git

Docker

Kubernetes

VMware

Splunk

Job description

Department of Customer Services, Open Data and Small and Family Business - Brisbane QLD

Bring your automation and Unix/Linux talents to a close-knit team delivering secure, reliable and impactful services across critical Queensland Government platforms. CITEC is seeking an enthusiastic IT Support Consultant to join its Unix Support Group within the Department of Customer Services, Open Data and Small and Family Business. This is an exciting opportunity to work with experienced technology professionals in a supportive team where collaboration, mentoring and continuous learning are part of everyday work.

In this role, you'll do more than provide system administration support - you'll help keep important government services running smoothly, securely and efficiently. You'll work across enterprise Unix and Linux environments, contribute to customer solutions, and strengthen system performance, compliance and resilience. If you enjoy meaningful technical work, solving complex challenges and being part of a team that genuinely supports each other, this could be the role for you.

What you'll be doing:

• Deliver advanced Unix and Linux system administration and technical advice to Queensland Government customers.
• Support secure and reliable services across Red Hat Enterprise Linux (RHEL), Oracle Solaris and Oracle Linux.
• Drive operating system patching, vulnerability management, compliance and risk mitigation activities.
• Contribute to customer onboarding, solution design and the exploration of emerging technologies.
• Assist with technical responses to client work requests and proposals.
• Participate in workshops, demonstrations, proofs of concept, evaluations and benchmarks.
• Troubleshoot issues in complex enterprise environments to maintain system stability and performance.
• Mentor junior team members and contribute to continuous improvement initiatives.
• Build your expertise through certification and ongoing professional development.

What we're looking for:

We're looking for someone with strong Unix/Linux systems administration capability, a customer-focused mindset and enthusiasm for working in a collaborative enterprise environment. You'll enjoy taking ownership, solving problems and working with others to deliver great outcomes.

To thrive in this role, you'll demonstrate:

• Experience in enterprise Unix/Linux system administration.
• Strong capability in operating system patching, vulnerability management and compliance.
• Ability to identify, assess and mitigate technical risks effectively.
• Strong troubleshooting and problem-solving skills in complex ICT environments.
• Success in translating business requirements into practical technical solutions.
• Reliability in meeting commitments and delivering quality customer service.
• Clear, proactive communication with technical and non-technical stakeholders.
• A willingness to keep learning, share knowledge and contribute positively to the team.
• Experience in enterprise Unix/Linux system administration.
• Strong capability in operating system patching, vulnerability management andcompliance.
• Ability to identify, assess and mitigate technical risks effectively.
• Strong troubleshooting and problem-solving skills in complex ICT environments.
• Success in translating business requirements into practical technical solutions.
• Reliability in meeting commitments and delivering quality customer service.
• Clear, proactive communication with technical and non-technical stakeholders.
• A willingness to keep learning, share knowledge and contribute positively to the team.

Essential requirements:

You will have knowledge and experience administering:

• Red Hat Enterprise Linux, and/or
• Other Unix/Linux operating systems such as Oracle Solaris and Oracle Linux.

Highly desirable experience in one or more of the following will be highly regarded:

• Perl, Python or Bash.
• Puppet, Ansible or Terraform.
• Git or Mercurial.
• Virtualisation platforms including VMWare and Linux KVMSplunk.
• Container technologies e.g. Podman, Docker, Kubernetes.

Applications to remain current for 12 months.
Job ad reference: QLD/700036/26