IT Service Desk

Preferable - Crafting Careers; Coniston; On-site; AUD 55,000 - 83,000; Part time

Job summary

Eil Global, a provider of IT services in Asia Pacific and EMEA, is seeking an on-call IT engineer for site work in Wollongong, NSW. The role covers desktop support, network troubleshooting, OS patches, and basic office software administration on a freelance/part-time basis.

Based in Adelaide with regional offices, the company requires business English and local language proficiency. Dispatch-based tickets and SLA adherence are expected.

Skills

Desktop support

Networking basics

OS installation

Patch management

Hardware repair

Wi‑Fi basics

LAN WAN basics

Router configuration

MS Office

Business English

Job description

Greetings,

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions

Site Locations: Wollongong, NSW

Mode: Dispatch - On call ticket based/Freelance/Part time/Casual Basis

SLA: SBD and NBD support

Skills & Requirements:

• Exp in handling desktop/network issues
• Capable of installing and upgrading Operating Systems
• Install patches
• Software and Hardware Break Fix
• Well versed IT engineer
• Basics of Wi-Fi
• Basics of networks, LAN, WAN, Switch and Router Configuration
• Install and administer MS Office
• Business English with local language