IT Service Desk

Preferable - Crafting Careers; Coniston; On-site; AUD 60,000 - 90,000; Part time

Job summary

Eil Global, a key IT services provider in the Asia Pacific and EMEA regions, seeks hands-on IT support staff for dispatch/on-call work in Wollongong, NSW. The role involves on-site ticket-based tasks, network and desktop issue resolution, and OS patching on a freelance/part-time basis.

Candidates should be able to install/upgrade operating systems, administer MS Office, configure basic networks, and communicate in business English.

Qualifications

• Exp in handling desktop/network issues.
• Capable of installing and upgrading Operating Systems.
• Install patches.
• Software and Hardware Break Fix.
• Well versed IT engineer.
• Basics of Wi-Fi.
• Basics of networks, LAN, WAN, Switch and Router Configuration.
• Install and administer MS Office.
• Business English with local language.

Skills

Desktop support

Network fundamentals

Wi-Fi basics

MS Office

Business English

IT engineering

Patch installation

Hardware break fix

Software break fix

Job description

Greetings,
We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions
Site Locations: Wollongong, NSW
Mode: Dispatch - On call ticket based/Freelance/Part time/Casual Basis
SLA: SBD and NBD support

Skills & Requirements

• Exp in handling desktop/network issues
• Capable of installing and upgrading Operating Systems
• Install patches
• Software and Hardware Break Fix
• Well versed IT engineer
• Basics of Wi-Fi
• Basics of networks, LAN, WAN, Switch and Router Configuration
• Install and administer MS Office
• Business English with local language