IT Project Technician

Telstra; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Uniform provided

Pay for performance

8-hour shifts Mon-Fri

Parental Leave

Industry recognised training

Unlimited learning

Telstra product discounts

Job summary

Telstra is seeking a motivated IT-enabled individual to stage and configure mobility devices in a 2-year fixed-term role at Kemps Creek, Sydney. You’ll prepare devices and ICT equipment for rollout and support enterprise customers from day one.

You’ll learn service processes, work with experienced colleagues, and contribute to secure, reliable customer outcomes while enjoying Telstra’s training and flexible workplace culture.

Qualifications

• You’re studying or recently completed a technology-related field.
• You enjoy hands-on technical work and learning setup procedures.
• You have strong attention to detail and can follow processes accurately.

Responsibilities

• Stage and configure mobility devices ready for customer use.
• Prepare ICT equipment such as routers, switches, and wireless tech.
• Learn how service requests and incidents are managed within timeframes.
• Work with the team to deliver secure, reliable outcomes for customers.

Skills

Hands-on IT work

Attention to detail

Organised

Communication

Education

Currently studying IT / Networking

Job description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

About the role

Behind every successful deployment is a team that gets the staging right. In this role, you’ll ensure mobility and ICT equipment is accurately prepared, secure, and ready for rollout—helping enterprise customers succeed from day one.

Based at Kemps Creek, you’ll stage, configure, and commission Android and Apple devices, routers, switches, and wireless technology before they’re delivered to customers.

PLEASE NOTE : This role is for a fixed term of 2 years.

What we can offer:

• Everything from head to toe. From the tools and equipment through to the full uniform, we provide it all.
• Pay for performance. We recognise outstanding contributions through our competitive incentive programs.
• 8-hour shifts, Mon-Fri. Overtime when required.
• Parental Leave. A gender-equal policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
• Industry recognised training & unlimited learning. Take part in industry recognised training courses and level up your skills with access to 17,000 on-demand learning programs.
• Extra perks. Receive 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
• Plus so much more!

What you’ll do

• Stage and configure Android and Apple mobility devices ready for customer use.
• Prepare ICT equipment such as routers, switches, and wireless technology.
• Learn how service requests and incidents are managed within agreed timeframes.
• Work with experienced team members to deliver secure, reliable, and high-quality outcomes for customers.

About you

You’re studying, recently completed, or have a strong interest in IT, networking, cyber security, telecommunications, or a related technology field.

You enjoy hands-on technical work and learning how devices and systems are set up and supported.

You have strong attention to detail and can follow processes accurately.

You’re organised, reliable, and comfortable working in a busy team environment.

You communicate clearly, ask questions when needed, and are keen to keep building your technical skills.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.