IT Operations Engineer

Stake Australia; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Professional development allowance

Parental leave (up to 16 weeks)

Childcare allowance

Wellbeing support

Annual leave swap days

Discretionary performance bonus

SMSF trading credit 30% discount

Job summary

Stake Australia in Sydney is hiring an IT Operations Engineer to join our Technology team. You’ll own the operational backbone, secure and optimize our workplace technology, and partner with teams to scale processes as Stake grows.

You’ll drive automation, strengthen identity and device management, and enhance monitoring and service management to support a global workforce while maintaining a great employee experience.

Qualifications

• Experience managing modern workplace technology environments across SaaS platforms, endpoint management and identity systems.
• Ability to automate, streamline processes and reduce friction through tooling decisions.
• Strong problem-solving skills and capability to operate with limited guidance.

Responsibilities

• Own and continuously improve Stake's workplace technology environment ensuring reliability and security.
• Drive automation and tooling improvements to boost operational efficiency.
• Strengthen identity, access and device management practices while preserving a smooth employee experience.
• Improve monitoring, reporting and service management for IT services.
• Build scalable onboarding, offboarding and device lifecycle processes for a growing team.
• Collaborate with Security, People and Technology teams on resilience, compliance and readiness.

Skills

SaaS workplace mgmt

Endpoint management

Identity & access mgmt

Automation & scripting

Cloud services

Security awareness

Tools

JumpCloud

Google Workspace

Atlassian suite

ISO 27001 awareness

Job description

We’re an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to the ASX and Wall St, we’ve empowered a new wave of investors.

Today, we have more than 750,000 customers and over A$8B under administration. Join us as we continue to reshape the financial industry, inspire investor confidence and unleash the investor in everyone.

About the role

We’re looking for an IT Operations Engineer to join our Technology team in Sydney.

Our Technology team enables every part of Stake to operate at its best. We build and maintain the systems, tools and foundations that allow our teams to move quickly, collaborate effectively and deliver exceptional experiences. As Stake continues to grow, the importance of scalable, secure and reliable internal operations only increases.

As an IT Operations Engineer, you’ll play a key role in building the operational backbone of the business. You’ll own and continuously improve the technology environment that supports our people, systems and workflows, ensuring it remains secure, reliable and efficient. You’ll partner with teams across the business to streamline processes, improve the employee experience and help Stake scale with confidence.

We work in a hybrid model, spending three days a week in our beautiful, dog-friendly Sydney office.

What success looks like

• You’ve established yourself as a trusted owner of Stake’s workplace technology environment, ensuring systems are reliable, secure and operating to a high standard
• You’ve improved operational efficiency through automation, process optimisation and thoughtful tooling decisions that remove friction across the business
• You’ve strengthened identity, access and device management practices while maintaining a seamless employee experience
• You’ve increased visibility and operational maturity across key IT services through improved monitoring, reporting and service management
• You’ve built scalable onboarding, offboarding and device lifecycle processes that support a growing global team
• You’ve partnered with Security, People and Technology teams to deliver initiatives that improve resilience, compliance and operational readiness
• You’ve reduced operational risk by proactively identifying issues, strengthening controls and improving documentation
• You’ve fostered a culture of continuous improvement where technology operations are recognised as a strategic business enabler

You’ll thrive here if you…

• Have experience managing modern workplace technology environments across SaaS platforms, endpoint management and identity systems
• Enjoy building operational excellence and finding ways to make systems more scalable, reliable and efficient
• Bring strong problem-solving skills and can confidently navigate ambiguity while maintaining momentum
• Communicate clearly and build strong relationships with stakeholders across technical and non-technical teams
• Balance pragmatism with quality, making thoughtful decisions that support immediate priorities and long-term outcomes
• Take ownership, move with urgency and care deeply about delivering a great employee experience

Bonus points if you’ve…

• Worked in a fast-growing technology, fintech or regulated environment
• Led or contributed to IT automation and workflow improvement initiatives
• Managed platforms such as JumpCloud, Google Workspace, Atlassian or similar enterprise tools
• Supported security, compliance or audit programs, including ISO 27001 or SOC 2

Benefits of working at Stake

You’ll enjoy the autonomy to make an impact while learning from some of the best talent in the industry. You’ll play a meaningful role in building a company with strong momentum and an exciting future.

Our Grow with Stake program includes:

• Professional development allowance
• Up to 16 weeks of paid parental leave
• Childcare allowance
• Wellbeing support
• Annual leave swap days
• Discretionary performance bonus
• Stake products, including a 30% discount on annual self-managed super fund (SMSF) membership, a $295 annual trading credit and a Stake Black account

Visit our Careers website to explore the full range of benefits.

What happens next?

Once we receive your application, we’ll give it the attention it deserves. If we think you could be a great addition to the team, we’ll be in touch to arrange an initial conversation and guide you through the rest of our recruitment process.

To recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.