IT Operations Engineer

Stake; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Professional development allowance

Up to 16 weeks of paid parental leave

Childcare allowance

Wellbeing support

Annual leave swap days

Discretionary performance bonus

Stake products discount and trading/SM

Job summary

Stake seeks an IT Operations Engineer in Sydney to build and maintain the operational backbone of the business. You will own the technology environment, drive automation, and partner with Security, People and Technology teams to improve resilience and compliance.

The role is hybrid, three days in our Sydney office, with a strong focus on scalable, secure internal operations. You will collaborate across teams to streamline processes, enhance the employee experience and enable Stake to scale

Qualifications

• Experience managing modern workplace technology environments across SaaS platforms, endpoint management and identity systems.
• Ability to build operational excellence, scalability, reliability and efficiency in IT operations.
• Strong problem-solving skills and ability to navigate ambiguity while maintaining momentum.
• Clear communication and stakeholder relationship skills across technical and non-technical teams.

Responsibilities

• Own and continuously improve Stake's technology environment to support people, systems and workflows.
• Automate processes and tooling to remove friction and improve efficiency.
• Strengthen identity, access and device management while preserving a seamless employee experience.
• Increase visibility through monitoring, reporting and service management across key IT services.
• Develop scalable onboarding, offboarding and device lifecycle processes for a growing global team.

Skills

Workplace technology management

SaaS platforms

Endpoint management

Identity systems

Stake IT operations

Tools

JumpCloud

Google Workspace

Atlassian

Job description

We’re an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to the ASX and Wall St, we’ve empowered a new wave of investors.

Today, we have more than 750,000 customers and over A$8B under administration. Join us as we continue to reshape the financial industry, inspire investor confidence and unleash the investor in everyone.

About the role

We’re looking for an IT Operations Engineer to join our Technology team in Sydney.

Our Technology team enables every part of Stake to operate at its best. We build and maintain the systems, tools and foundations that allow our teams to move quickly, collaborate effectively and deliver exceptional experiences. As Stake continues to grow, the importance of scalable, secure and reliable internal operations only increases.

As an IT Operations Engineer, you’ll play a key role in building the operational backbone of the business. You’ll own and continuously improve the technology environment that supports our people, systems and workflows, ensuring it remains secure, reliable and efficient. You’ll partner with teams across the business to streamline processes, improve the employee experience and help Stake scale with confidence.

We work in a hybrid model, spending three days a week in our beautiful, dog-friendly Sydney office.

What success looks like

• You’ve established yourself as a trusted owner of Stake’s workplace technology environment, ensuring systems are reliable, secure and operating to a high standard
• You’ve improved operational efficiency through automation, process optimisation and thoughtful tooling decisions that remove friction across the business
• You’ve strengthened identity, access and device management practices while maintaining a seamless employee experience
• You’ve increased visibility and operational maturity across key IT services through improved monitoring, reporting and service management
• You’ve built scalable onboarding, offboarding and device lifecycle processes that support a growing global team
• You’ve partnered with Security, People and Technology teams to deliver initiatives that improve resilience, compliance and operational readiness
• You’ve reduced operational risk by proactively identifying issues, strengthening controls and improving documentation
• You’ve fostered a culture of continuous improvement where technology operations are recognised as a strategic business enabler

You’ll thrive here if you…

• Have experience managing modern workplace technology environments across SaaS platforms, endpoint management and identity systems
• Enjoy building operational excellence and finding ways to make systems more scalable, reliable and efficient
• Bring strong problem-solving skills and can confidently navigate ambiguity while maintaining momentum
• Communicate clearly and build strong relationships with stakeholders across technical and non-technical teams
• Balance pragmatism with quality, making thoughtful decisions that support immediate priorities and long-term outcomes
• Take ownership, move with urgency and care deeply about delivering a great employee experience

Bonus points if you’ve…

• Worked in a fast-growing technology, fintech or regulated environment
• Led or contributed to IT automation and workflow improvement initiatives
• Managed platforms such as JumpCloud, Google Workspace, Atlassian or similar enterprise tools
• Supported security, compliance or audit programs, including ISO 27001 or SOC 2

Benefits of working at Stake

You’ll enjoy the autonomy to make an impact while learning from some of the best talent in the industry. You’ll play a meaningful role in building a company with strong momentum and an exciting future.

Our Grow with Stake program includes:

• Professional development allowance
• Up to 16 weeks of paid parental leave
• Childcare allowance
• Wellbeing support
• Annual leave swap days
• Discretionary performance bonus
• Stake products, including a 30% discount on annual self-managed super fund (SMSF) membership, a $295 annual trading credit and a Stake Black account

Visit our Careers website to explore the full range of benefits.

What happens next?

Once we receive your application, we’ll give it the attention it deserves. If we think you could be a great addition to the team, we’ll be in touch to arrange an initial conversation and guide you through the rest of our recruitment process.