IT Office Support Specialist

Jones Day; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Jones Day is seeking an IT Support (Office) Specialist to support personal computers and peripherals across our Australian offices. You will troubleshoot hardware, assemble and optimize PC setups, and assist in setting up conference rooms and meetings.

Occasional travel to Melbourne, Brisbane and Perth is required. The role requires a bachelor’s degree or equivalent and at least two years in a computer-related field, with preference for legal/professional services experience.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of two years of experience in computer-related field.
• Experience in a legal or professional services environment preferred.
• Knowledge of major PC applications including operating systems, word processing editors, graphics software, and spreadsheets.

Responsibilities

• Support PCs and peripherals for Australian Jones Day offices.
• Diagnose and replace defective components.
• Set up and support conference rooms and assist customers with meetings.
• Assist AV/VC testing with the AV engineering team when necessary.

Skills

PC hardware

Operating systems

Word processing

Spreadsheets

Education

Bachelor's degree or equivalent

Job description

Jones Day is a global law firm with 40 offices in major centers of business and finance throughout the world. Covering 19 countries on five continents, our unique governance system fosters an unparalleled level of integration and contributes to our ranking as one of the best in the world in client service.

Jones Day seeks to employ the most qualified people, capable of delivering superior client service through professional excellence and teamwork, for every position in the Firm. We offer competitive compensation and benefits in a stimulating work environment.

Are you interested in the opportunity to work for a global leading law firm that will give you the experience and exposure you need to build your knowledge and skills as well as advance your career? If you are, then Jones Day may be the firm for you.

Summary of Essential Duties and Responsibilities:

The Support (Office) Specialist, in collaboration with the Firm IT Department, supports the technological needs across the Australian Jones Day offices. The IT Support (Office) Specialist provides support for personal computers and peripherals, including but not limited to troubleshooting of defective or inoperable components, diagnosis and eventual replacement of defective components and assistance of end-users in the proper use of hardware and software. The Specialist is responsible for the assembly, optimization and placement of personal computers, printers and other computer-related equipment, for the entry and maintenance of records in the appropriate Firm IT system(s) used to track technology assets and is required to help set up and support Conference rooms and assist customers with their scheduled meetings. The Specialist is required to assist the Firm AV engineering team with AV/VC and device testing when necessary. While based in Sydney, the role supports a national service delivery model and is required to travel periodically to Melbourne, Brisbane and Perth as the business requires.

Required Qualifications:

• Bachelor's degree or equivalent experience.
• Minimum of two years of experience in computer-related field.
• Experience in a legal or professional services environment preferred.
• A highly developed and practical knowledge of personal computer hardware architecture and applications, including operating systems, application software, printers and other peripherals.
• Knowledge of major personal computer applications, including personal computer operating systems, word processing editors, graphics software, spreadsheet programs and telecommunications software.

ONLY RESUMES (C.V.s) IN .PDF FORMAT WILL BE ACCEPTED AND REVIEWED