IT Manager

Sea Swift; Cairns Regional; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

EAP

Learning & development

Rewards program

Discounted health insurance

Salary sacrifice options

Supportive team environment

Job summary

Sea Swift, Northern Australia\'s leading shipping company, seeks an IT Manager in Cairns to oversee infrastructure, networks and applications, partner with MSPs, and drive technology improvements. You will manage budgeting, governance and security, ensuring reliable services across remote operations.

Reporting to the Head of Project Management Office, you will provide strategic technology recommendations and strengthen cyber security controls while enabling business growth and operational

Qualifications

• Five or more years' experience in IT management.
• Strong knowledge across infrastructure, systems administration, networking and business applications.
• Experience withManaged Service Providers and outsourced technology partners, including vendor management, service performance oversight and service level management.
• Proven ability to manage technology services as a business function, including budgeting, procurement, governance and continuous improvement.
• Experience managing cyber security risks, controls and compliance obligations.
• Strong business communication and stakeholder engagement skills, with experience developing business cases and executive reports.

Responsibilities

• Manage the relationship with our Managed Service Provider and ensure contractual obligations and service levels are achieved.
• Oversee the organisation's technology infrastructure, including networks, systems and services.
• Monitor and manage IT performance, availability and service delivery.
• Plan and implement new technologies and system enhancements.
• Coordinate IT services including helpdesk and support functions.
• Manage software licensing and ICT asset inventory.
• Monitor and manage cyber security risks, vulnerabilities and security incidents across the technology environment.
• Manage the annual ICT budget and expenditure.
• Provide strategic advice on technology investments, risks and opportunities.
• Develop and maintain ICT policies, procedures and governance frameworks.
• Monitor emerging technologies and identify opportunities to strengthen business performance and competitive advantage.

Skills

IT management

Infrastructure

Systems administration

Networking

Business applications

Vendor management

Cyber security

Budgeting

Stakeholder engagement

Job description

Join a Team That Keeps Northern Australia Connected

Sea Swift is Northern Australia's largest shipping company, delivering essential marine transport and logistics services to remote communities across the region. Reporting to the Head of Project Management Office, this role is pivotal in ensuring the smooth operation, administration and maintenance of critical business systems while driving technology improvements that support operational excellence and business growth.

IT MANAGER – CAIRNS

In the role you will be asked to:

• Manage the relationship with our Managed Service Provider and ensure contractual obligations and service levels are achieved.
• Oversee the organisation's technology infrastructure, including networks, systems and services.
• Monitor and manage IT performance, availability and service delivery.
• Plan and implement new technologies and system enhancements.
• Coordinate IT services including helpdesk and support functions.
• Manage software licensing and ICT asset inventory.
• Monitor and manage cyber security risks, vulnerabilities and security incidents across the technology environment.
• Manage the annual ICT budget and expenditure.
• Provide strategic advice on technology investments, risks and opportunities.
• Develop and maintain ICT policies, procedures and governance frameworks.
• Monitor emerging technologies and identify opportunities to strengthen business performance and competitive advantage.

Qualifications and experience

• Five or more years' experience in IT management.
• Strong technical knowledge across infrastructure, systems administration, networking and business applications.
• Experience working with Managed Service Providers and outsourced technology partners, including vendor management, service performance oversight and service level management.
• Proven ability to manage technology services as a business function, including budgeting, procurement, vendor management, governance and continuous improvement.
• Demonstrated experience managing cyber security risks, controls and compliance obligations.
• Strong business communication and stakeholder engagement skills, with experience developing business cases, project briefs, executive reports and technology recommendations that support informed decision-making and business outcomes.

Why Join Sea Swift?

• Employee Assistance Program (EAP)
• Ongoing learning and development
• Employee rewards and recognition program
• Discounted health insurance
• Salary sacrifice options
• Supportive and collaborative team environment

Sea Swift is an Equal Opportunity Employer and values diversity in the workplace.