IT Hardware Technicians | Laptop Repair (Break-Fix & Lab)

The Architecture Practice Pty; Sydney; On-site; AUD 41,000 - 62,000; Full time

Job summary

The Architecture Practice – Sydney CBD NSW is recruiting on behalf of Renew IT for IT Hardware Technicians to join their operations team. Roles cover IT hardware processing, laptop repair and break-fix across L1–L3 levels, with hands-on work and customer interactions.

You will diagnose hardware issues, perform repairs, test and image equipment, securely sanitise devices, and prepare assets for dispatch while supporting sustainable IT disposal practices in a fast-paced environment.

Qualifications

• Experience as an IT Technician or related role.
• Level 1–3 technical capability depending on position.
• Hands-on knowledge of laptops, desktops, IT hardware and software.
• Experience with hardware diagnostics, imaging, configuration or repairs.
• Strong attention to detail and good communication skills.

Responsibilities

• Diagnose and troubleshoot laptop and desktop hardware issues.
• Perform laptop repairs, break-fix activities and component replacement.
• Test, imaging and configuring new and used IT equipment.
• Secure sanitisation of IT hardware.
• Processing, assessing and categorising IT assets.
• Asset deployment and hardware collection activities.
• Preparing hardware for dispatch.
• Supporting sustainable recycling activities.
• Providing professional support when interacting with customers and partners.

Skills

IT Technician

Laptop repair

Break-Fix

Hardware diagnostics

Imaging

Customer service

Attention to detail

Team player

Independent worker

Job description

IT Hardware Technicians | Laptop Repair (Break-Fix & Lab)

The Architecture Practice – Sydney CBD NSW

The Architecture Practice (TAP) is recruiting on behalf of our client, Renew IT, for IT Hardware Technicians to join their growing operations team.

Renew IT is an Australian-owned IT Asset Disposition (ITAD) organisation providing IT asset recovery and managed services to public and private sector customers. With a strong focus on sustainability, Renew IT promotes the reuse and responsible management of IT hardware, extending the usable life of technology wherever possible.

We are seeking practical, technically minded people who enjoy working hands-on with IT equipment. Opportunities are available across IT hardware processing, laptop repair and break-fix, with positions suitable for candidates from Level 1 through to Level 3. Depending on your experience, responsibilities may include:

Diagnosing and troubleshooting laptop and desktop hardware issues

Performing laptop repairs, break-fix activities and component replacement

Testing, imaging and configuring new and used IT equipment

Secure sanitisation of IT hardware

Processing, assessing and categorising IT assets

Asset deployment and hardware collection activities

Preparing hardware for dispatch

Supporting sustainable recycling activities

Providing professional support when interacting with customers and partners

About you

Ideally, you will bring:

• Experience as an IT Technician, Hardware Technician, Laptop Repair Technician, Break-Fix Technician or Field Technician

• Level 1 to Level 3 technical capability, depending on the position

• Practical knowledge of laptops, desktops, IT hardware, systems and software

• Experience with hardware diagnostics, imaging, configuration or repairs

• Strong attention to detail

• Good communication and customer-service skills

• Ability to work independently and as part of a team

• Reliability, punctuality and accountability

• A proactive attitude and willingness to learn

• Ability to work effectively in a fast-paced operational environment

Previous experience in IT hardware repair, IT asset processing, warehousing, deployment or field services would be highly regarded.

Why consider this opportunity?

• Competitive hourly rates based on experience

• Opportunities available across L1, L2 and L3

• Hands-on exposure to a broad range of IT hardware

• Develop skills across diagnostics, repair, imaging and asset processing

• Training and ongoing development

• Opportunity to grow your technical career

Interested?

If you enjoy working with technology and are looking for a practical, hands-on IT role, TAP would love to hear from you.

We are recruiting across multiple technician levels:

• L1 / Junior: $30–$35/hr

• L2 / Experienced: $35–$40/hr

• L3 / Senior: $40–$45/hr

The applicable rate will be determined by demonstrated experience and capability across hardware diagnostics, laptop repair, break-fix, imaging, configuration and IT asset processing.

TAP welcomes applications from candidates across different levels of technical experience.