IT Business Development Manager

David Allen; Penrith City Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working

Financial advice

Great salary package

Job summary

David Allen IT Solutions is seeking a proactive Business Development Account Manager who thrives on building relationships and driving growth within the IT services space.

You will own client relationships, identify opportunities, articulate practical IT strategies, and work with a skilled technical team to deliver solutions that improve efficiency, security and performance for diverse businesses.

Qualifications

• Three+ years in IT sales, account management or MSP sectors.
• Strong communication and professional telephone manner.
• Ability to explain IT solutions to a broad range of clients.

Responsibilities

• Build strong relationships with new and existing clients.
• Help businesses review and improve their IT systems.
• Develop practical IT strategies with clients.
• Identify opportunities for growth across IT services.
• Support clients with solutions that improve efficiency, security and performance.
• Collaborate with an experienced technical team.
• Contribute to the continued growth of David Allen IT Solutions.
• Develop new business opportunities through campaigns and networking.

Skills

IT sales

Account management

MSP sector experience

Tools

Microsoft 365

On-prem/Cloud environments

Networking hardware

Cybersecurity solutions

Job description

• Join #TeamDA as a Business Development Account Manager
• Join #TeamDA as a Business Development Account Manager

We are looking for an experienced and motivated Business Development Account Manager to join our growing David Allen IT Solutions team.

This is a fantastic opportunity for someone with experience in IT sales, business account management or the Managed Service Provider sector, who enjoys building relationships, identifying opportunities and helping businesses use technology with confidence.

This is an exciting role for the right person to really make their own. You will have the opportunity to:

• Build strong relationships with new and existing clients.
• Help businesses review and improve their IT systems.
• Work with clients to develop practical IT strategies.
• Identify opportunities for growth across our IT services.
• Support businesses with solutions that improve efficiency, security and performance.
• Work closely with an experienced and supportive technical team.
• Play an active part in the continued growth of David Allen IT Solutions.

About The Role

As a Business Development Account Manager, you will take ownership of your clients, building relationships with them to ensure their IT strategy, infrastructure, service requirements, faults and future opportunities are regularly reviewed and managed. You will help clients understand how their IT can better support their staff, improve efficiency and drive their business forward. Working closely with our experienced technical team to identify the right solutions for each client.

A key part of this role will also be developing new business opportunities. You will help build relationships with businesses in our target areas, support marketing campaigns, attend networking events, engage with social media, and work from target client lists to bring new clients into our service offering.

You will also identify opportunities to introduce clients to relevant technology add-ons and wider services across the David Allen Group where these would genuinely benefit the client. This role is about building trust, understanding each business and helping clients make informed decisions about their IT.

The ideal candidate will have three or more years' experience in IT sales, business account management or the Managed Service Provider sector. You will have strong communication skills, a professional telephone manner and the ability to explain IT solutions clearly to a broad range of clients.

You will also have technical knowledge of Microsoft 365 environments, on-premises and cloud-based server environments, routers, switches, firewalls, business phone systems, and cybersecurity solutions.

We are looking for someone who is organised, commercially aware and confident working under their own initiative. You will be able to manage your own workload, record work accurately, follow established processes and communicate with clients and colleagues in a timely and professional way.

You will be motivated to keep learning, interested in new technologies and committed to delivering excellent client service. You will also be professional, approachable and calm under pressure, with a flexible approach and behaviours consistent with the David Allen values of ambition, professionalism, knowledge, integrity and respect.

At David Allen, our people are at the heart of everything we do. You will be joining a supportive, ambitious and forward-thinking team where your ideas, experience and contribution will be valued.

David Allen IT Solutions is a growing part of the wider David Allen Group, supporting businesses with trusted IT advice, proactive support and practical technology solutions. This role offers the opportunity to be part of that growth, working directly with clients and helping to shape how we continue to develop our services.

You will have the support of an experienced technical team around you, while also being trusted to take ownership of client relationships, identify opportunities and help drive the business forward.

This is a role where you can make a genuine difference to our clients, our team and the continued growth of David Allen IT Solutions.

Why join #TeamDA?

Working for #TeamDA also brings with it lots of perks, from flexible working to help you manage your other priorities, to free financial advice and a great salary and package, as well as lots of opportunities to grow, develop and progress.

Discover our benefits

Great vision without great people is irrelevant, and our people really are the best. The best at what they do and the best at how they do it, and the great thing is, they keep striving to be even better! Our people, their skills and ambitions are as important to us as are our clients. We can not deliver a great service without great people, after all.

We take pride in offering a positive, forward-thinking work environment where people are encouraged to grow, thrive and be their best.

DAIT - Business Development Account Manager - Job Description

DAIT - Business Development Account Manager - Personal Specification