IT Business Analyst: Stakeholder-Driven Workflow Optimizer

Ashdown Consulting; North Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Ashdown Consulting on Sydney's Upper North Shore is seeking an experienced IT Business Analyst to liaise with stakeholders (approximately 40-50) to understand the systems in use and the issues they face. The aim is to design workflows that improve operations and overall organisational performance.

The role is both reactive and proactive, with scheduled stakeholder meetings to identify needs and discuss IT process improvements.

Qualifications

• Experience as an IT Business Analyst.
• Excellent communication and stakeholder management abilities.
• Ability to handle multiple projects simultaneously.

Responsibilities

• Liaise with stakeholders (approx. 40-50) to understand systems and issues.
• Develop workflows to improve processes and overall operations.
• Work reactively to address known issues and proactively plan improvements.
• Manage multiple projects concurrently within a standard M365 environment.

Skills

Stakeholder engagement

Communication skills

Multi-tasking

Job description

Ashdown Consulting on Sydney's Upper North Shore is seeking an experienced IT Business Analyst to liaise with stakeholders (approximately 40-50) to understand the systems in use and the issues they face. The aim is to design workflows that improve operations and overall organisational performance.

The role is both reactive and proactive, with scheduled stakeholder meetings to identify needs and discuss IT process improvements.