IT Business Analyst: Process Improvement & Stakeholder Lead

TMA Tech; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

TMA Tech in Sydney is seeking a Technical IT Business Analyst to join our head office in South Granville. You will lead change, work with senior stakeholders, and apply best-practice business analysis to deliver high-quality requirements and system improvements.

The role focuses on process improvement, requirements documentation, and collaboration with developers and testers throughout the SDLC to realise business outcomes.

Qualifications

• Proven experience as a business analyst with enterprise-level stakeholders.
• Ability to apply industry-standard requirements practices.
• Ability to identify and drive process improvements through measurement.
• ERP knowledge is desirable but not essential.

Responsibilities

• Develop and document processes and procedures.
• Prepare functional and technical requirements to support business process development to meet customer needs.
• Seek client requirements through interviews, workshops and existing documentation.
• Conduct reviews and analyses of business and IT processes for standardization and optimization.
• Participate in the definition, testing, training, implementation and support of system requirements.
• Uncover client requirements via data flow and modelling, use cases and workflow analyses.
• Ensure requirements are understood, agreed, and signed off early in projects.
• Provide detailed analysis and clear documentation; include use cases with scenarios.
• Provide user documentation for the system and processes.
• Conduct system and user acceptance testing for software projects and enhancements.
• Deliver training to key audiences.
• Collaborate with developers and testers for clarification.
• Knowledge of the Software Development Lifecycle is required.

Skills

Stakeholder management

Business analysis

Requirements gathering

UML

JIRA

Confluence

Visio

Agile methodologies

Tools

JIRA

Confluence

Visio

Excel

Word

Job description

TMA Tech in Sydney is seeking a Technical IT Business Analyst to join our head office in South Granville. You will lead change, work with senior stakeholders, and apply best-practice business analysis to deliver high-quality requirements and system improvements.

The role focuses on process improvement, requirements documentation, and collaboration with developers and testers throughout the SDLC to realise business outcomes.