IT Applications Administrator

Sociable Tech Pty Ltd; Canberra; On-site; AUD 90,000 - 123,000; Full time

Benefits offered by this job

Superannuation included

Job summary

Sociable Tech Pty Ltd in Canberra is seeking an IT Applications Administrator to own the core business apps for a national cultural institution. You will ensure the Collection Management System, DAMS and related SaaS platforms are secure, available and well supported.

The 12-month contract involves managing integrations, data flows, upgrades and vendor coordination, with emphasis on ISM/PSPF alignment and disaster recovery readiness.

Qualifications

• Proven experience administering enterprise business applications.
• Experience with API integrations, middleware and ETL processes.
• Strong knowledge of Azure and Microsoft 365 including Entra ID, Azure SQL, Azure Storage.
• Experience in government or highly regulated environment.

Responsibilities

• Administer, support and improve a portfolio of business apps including the Collection Management System and Digital Asset Management System.
• Act as technical custodian for designated applications including vendor engagement, configuration, release management, lifecycle planning, monitoring and maintenance. Manage integrations and data flows between business applications, databases, cloud services and enterprise platforms.
• Document applications and support procedures, and develop and maintain ITSM processes covering standard changes, incident management and problem management.

Job description

Job Type: Contract position | Casual position

Job Description

Cox Purtell About the client Our client is a major national cultural institution in Canberra, bringing together a world-class museum and an extensive archive.

Its work helps Australians understand an important part of the nation's story and its lasting impact on Australian society. The IT team delivers modern, secure, resilient and user-centred technology services that support daily operations, public-facing digital services and an ongoing program of enterprise transformation.

About the role

As IT Applications Administrator, you will be the technical custodian for the business applications at the heart of the institution's collection, including its Collection Management System and Digital Asset Management System. Working under broad direction, you will keep these platforms secure, available and well supported, while driving continual improvement across integrations, databases and cloud services. You will work closely with business stakeholders, vendors and technical specialists, so your work directly shapes how the collection is managed and shared.

This is a 12-month contract with potential to extend.

Duties Administer, support and continuously improve a portfolio of business applications, including the Collection Management System, Digital Asset Management System and SaaS platforms.

Act as technical custodian for designated applications, covering vendor engagement, configuration, release management, lifecycle planning, monitoring and maintenance. Manage integrations and data flows between business applications, databases, cloud services and enterprise platforms. Coordinate application, database and supporting infrastructure upgrades in line with the Information Security Manual (ISM), the Protective Security Policy Framework (PSPF) and vendor best practice.

Document applications and support procedures, and develop and maintain ITSM processes covering standard changes, incident management and problem management.

Requirements Proven experience administering enterprise business applications, including configuration, upgrades, troubleshooting, user support, vendor management and integration with corporate systems.

Experience supporting application integrations using APIs, middleware, ETL processes and scripting such as PowerShell, with database platforms including Microsoft SQL Server, Oracle or PostgreSQL. Strong working knowledge of Microsoft Azure and Microsoft 365, including Entra ID, Azure SQL Managed Instance, Azure Storage, Azure Monitor and Azure Key Vault. Experience supporting business-critical production applications in Australian Government or another highly regulated environment, including incident, problem, change and release management, disaster recovery and business continuity.

Highly developed written and verbal communication skills, including preparing and maintaining complex technical and non-technical documentation. Experience with museum, cultural institution or archival systems, such as Piction, MuseumPlus or equivalent CMS and DAMS platforms, is highly regarded.

Negative Vetting 1 security clearance (Australian citizenship required).

Salary benefits: incl Super

Work Type: Contract Salary: $65-89