Investment Operations Analyst

Colonial First State; Melbourne; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Birthday leave

Employer superannuation access

Life Leave - 3 days p.a.

Employee assistance / Sonder access

Bupa health insurance corporate rates

Confidential coaching and counselling

Job summary

Colonial First State in Melbourne is seeking an experienced Fund Services professional to join the Investment Operations team. You will support onboarding of clients, process non-custody investment instructions and coordinate with advisers, providers and internal teams to ensure accurate, timely investment administration services.

The role focuses on asset servicing, cash movements and lifecycle events, with emphasis on data integrity, reconciliations and effective problem solving in a

Qualifications

• Understanding of investment products, transaction lifecycles, asset servicing and cash movements.
• Strong attention to detail and commitment to data accuracy.
• Analytical mindset with the ability to identify and resolve issues.
• Effective communication skills across internal and external stakeholders.
• Ability to manage competing priorities in a high-volume environment.
• Proficiency in Microsoft Excel.
• Experience in investment operations, fund administration or wrap platforms.

Responsibilities

• Support the onboarding and maintenance of clients and non-custody assets, including documentation checks, account setup, data validation and record creation.
• Process non-custody investment instructions, including purchases, redemptions, capital calls, distributions and other cash movements.
• Coordinate documentation and instructions with advisers, investment providers and external service providers.
• Support the administration of corporate actions, client elections and other investment lifecycle events.
• Complete cash, asset and transaction reconciliations and investigate discrepancies.
• Maintain valuation, pricing, asset and transaction information across relevant systems and registers.
• Record and process adviser fees and support associated reviews and controls.
• Respond to operational enquiries and coordinate resolution across internal teams and service providers.
• Contribute to operational readiness, change implementation and the maintenance of procedures, controls and training material.

Skills

Investment product knowledge

Attention to detail

Analytical mindset

Communication skills

Prioritisation

Excel proficiency

Investment operations experience

Tools

Excel

Job description

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

You will join the Fund Services team, reporting to the Investment Operations Senior Manager. The team is responsible for safeguarding assets on the CFS Edge platform and overseeing operational service delivery across custody and non-custody services. You will work closely with Back Office and Front Office Edge teams, Product, Technology and external service providers supporting the delivery of investment administration services.

Your Responsibilities

• Support the onboarding and maintenance of clients and non-custody assets, including documentation checks, account setup, data validation and record creation.
• Process non-custody investment instructions, including purchases, redemptions, capital calls, distributions and other cash movements.
• Coordinate documentation and instructions with advisers, investment providers and external service providers.
• Support the administration of corporate actions, client elections and other investment lifecycle events.
• Complete cash, asset and transaction reconciliations and investigate discrepancies.
• Maintain valuation, pricing, asset and transaction information across relevant systems and registers.
• Record and process adviser fees and support associated reviews and controls.
• Respond to operational enquiries and coordinate resolution across internal teams and service providers.
• Contribute to operational readiness, change implementation and the maintenance of procedures, controls and training material.

Your Capability and Experience

• Understanding of investment products, transaction lifecycles, asset servicing and cash movements.
• Strong attention to detail and commitment to data accuracy.
• Analytical mindset with the ability to identify and resolve issues.
• Effective communication skills across internal and external stakeholders.
• Ability to manage competing priorities in a high-volume environment.
• Proficiency in Microsoft Excel.
• Experience in investment operations, fund administration or wrap platforms.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Additional day for your birthday
• Access to CFS Employer Super
• Life Leave - 3 days per annum
• Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need.
• Access to Corporate rates with BUPA Health Insurance
• Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Wurundjeri Woi Wurrung land (Melbourne)