Investigation Officer

Office of the Children's Guardian; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Health & wellbeing programs

Learning & development opportunities

Job summary

Office of the Children’s Guardian seeks an Investigation Officer to support a centralized investigations and compliance function across Child Safe, Working with Children Check and Reportable Conduct schemes.

You will gather information, conduct preliminary assessments, analyze evidence, and prepare documentation that informs decision making. The role requires resilience, accuracy and strong communication with diverse stakeholders.

Qualifications

• Demonstrated experience with risk assessment and investigations.
• Knowledge of policy, practice, procedures and culture in law enforcement.
• Excellent written and verbal communication with diverse stakeholders.

Responsibilities

• Collate information, prepare documents and applications for investigations.
• Develop investigative plans and coordinate strategies to achieve objectives.
• Undertake evidence gathering tasks, including interviews and statements.
• Provide timely, well-reasoned advice and recommendations to the Manager Investigations and Enforcement.

Skills

Risk assessment

Investigative processes

Law enforcement policy

Written communication

Education

Tertiary qualifications or equivalent professional experience

Job description

Office of the Children’s Guardian Investigation Officer

• Exciting opportunity to join the newly established Investigations & Enforcement Directorate.
• Join a supportive and collaborative team culture with learning & development opportunities and access to health & wellbeing programs.
• Full-time ongoing role.
• Located at Strawberry Hills with hybrid / flexible working arrangements.
• Clerk Grade 7/8 - $116,981 - $129,492 (plus employer's contribution to superannuation and annual leave loading).

The Office of the Children’s Guardian (OCG) upholds NSW children, young people and vulnerable people’s right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy. To find out more about the Office of the Children’s Guardian, visit our website.

The Investigation Officer supports the delivery of high-quality, consistent, and timely regulatory investigations across the Child Safe, Working with Children Check, and Reportable Conduct schemes. The Investigation Officer contributes to the centralised investigations and compliance function by gathering information, conducting preliminary assessments, analysing evidence, and preparing documentation that informs decision‑making. We are seeking a motivated and resilient person to:

• Collate a wide range of information, prepare documents and applications for investigations.
• Develop investigative plans, coordinate, monitor and oversee the implementation of strategies to obtain investigation objectives.
• Undertake investigative tasks to gather evidence such as conducting records of interview and taking statements.
• Provide advice together with sound and timely recommendations to the Manager Investigations and Enforcement on the status and progress of investigations.

Key knowledge and experience

• Demonstrated experience and knowledge of risk assessment, investigative processes and practices used in the investigation of complex and difficult nature cases.
• Demonstrated knowledge and practical understanding of law enforcement policy, practice, procedures and culture.
• High level written communication skills and a demonstrated ability to communicate effectively with people of diverse background, occupation and seniority.

Essential Requirements

• Appropriate tertiary qualifications or demonstrated, relevant, equivalent professional experience.
• Employment at the OCG is subject to the satisfactory completion of security and related vetting checks.
• All roles associated with the OCG are required to have a current Working with Children Check.

Our commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace. If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on [phone] or [e-mail] and advise of your preferred method of communication.

To discuss the role, please contact Renee James, A/Manager Compliance , Investigations & Enforcement at [e-mail] .

Applications closing date: Monday 9 November 2026 at 10:00am A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.