Inventory Controller & Returns Administrator (12-month Fixed Term Contract)

people2people; Cumberland; On-site; AUD 75,000 - 110,000; Full time

Job summary

people2people is seeking a proactive Inventory Controller & Returns Administrator on a 12-month fixed-term contract to optimise inventory performance across reverse logistics. You will manage end-to-end inventory activities, including returns and stock movements, and work with Compliance, 3PL partners and Service Centre Managers.

With SAP and Excel proficiency, you will maintain records, investigate discrepancies, drive process improvements and deliver accurate data to support exceptional

Qualifications

• Experience in inventory, warehousing, reverse logistics or supply chain.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage end-to-end inventory activities including returns, stock movements, grading, dispatch, write-offs, scrapping and compliance.
• Maintain accurate inventory records across SAP and warehouse management systems.
• Investigate inventory discrepancies and product returns, identifying root causes and implementing corrective actions.
• Partner with 3PL providers to oversee inventory accuracy, cycle counts and operational performance.
• Support reporting, stock validation and transaction processing to ensure data integrity.
• Drive continuous improvement initiatives to enhance inventory processes, systems and operational efficiency.
• Collaborate with cross-functional stakeholders to deliver timely, compliant and customer-focused outcomes.

Skills

Attention to detail

Analytical thinking

Problem-solving

Continuous improvement mindset

Process optimisation

Stakeholder communication

Tools

Microsoft Excel

SAP

Job description

Inventory Controller & Returns Administrator (12-month Fixed Term Contract)

Drive inventory excellence. Improve processes. Make an impact.

We're looking for a proactive and detail-oriented Inventory Controller & Returns Administrator (12-month FTC) to join our team and play a pivotal role in optimising inventory performance across our reverse logistics operations. Working closely with Compliance, 3PL partners, Technology teams and Service Centre Managers, you'll ensure inventory accuracy, streamline processes and help deliver an exceptional customer experience.

This is an excellent opportunity for someone who thrives on solving problems, enjoys working with data and systems, and wants to contribute to continuous improvement initiatives in a collaborative environment.

What you'll be doing:

Manage end-to-end inventory activities including returns, stock movements, grading, dispatch, write-offs, scrapping and compliance.

Maintain accurate inventory records across SAP and warehouse management systems.

Investigate inventory discrepancies and product returns, identifying root causes and implementing corrective actions.

Partner with 3PL providers to oversee inventory accuracy, cycle counts and operational performance.

Support reporting, stock validation and transaction processing to ensure data integrity.

Drive continuous improvement initiatives to enhance inventory processes, systems and operational efficiency.

Collaborate with cross-functional stakeholders to deliver timely, compliant and customer-focused outcomes.

What you'll bring:

Previous experience in inventory, warehousing, reverse logistics or supply chain.

Experience with SAP and strong Microsoft Excel skills.

Excellent attention to detail with strong analytical and problem-solving abilities.

A continuous improvement mindset and a passion for process optimisation.

Strong communication skills with the ability to build effective stakeholder relationships.

A proactive, self-motivated approach and the ability to manage competing priorities.

Understanding of inventory control and reverse logistics practices is highly regarded.

This is an opportunity to take ownership of a critical function, influence operational improvements and work with a collaborative team focused on delivering quality outcomes. If you're looking for a role where your analytical skills, initiative and attention to detail will make a genuine impact, we'd love to hear from you.