International Student Engagement & Support Officer

Utas; Launceston; On-site; AUD 92,000 - 100,000; Full time

Benefits offered by this job

26 Weeks paid parental leave

17% superannuation contribution

Health and fitness membership options

Accommodation and car hire discounts

Health insurance and banking offers

Novated leasing

Job summary

The University of Tasmania is seeking an International Student Support and Engagement Officer for the Australian Maritime College in Launceston. You will be the main contact for international students, guiding them through onboarding and university processes and helping them engage with campus life.

You will collaborate with student services, wellbeing, and academic teams to foster an inclusive, supportive experience, strengthening retention and satisfaction across our diverse student community.

Qualifications

• Experience providing student support in a complex university environment.
• Strong interpersonal and communication skills, with ability to engage diverse cultures.
• Proven ability to build relationships and collaborate with a broad range of stakeholders.
• Ability to manage competing priorities with attention to detail.
• Sound judgement handling confidential matters appropriately.
• Experience coordinating events, programs, or engagement activities.

Responsibilities

• Be the first point of contact for international students at AMC.
• Support onboarding, orientation, enrolment and administrative activities.
• Help students access academic, wellbeing, advising and support services.
• Develop positive relationships to create an inclusive campus environment.
• Coordinate and deliver engagement activities that encourage participation.
• Liaise with academic staff and external stakeholders to support student success.
• Maintain accurate records and contribute to reporting and data collection.

Skills

Student support

Administration

Customer service

Interpersonal skills

Stakeholder engagement

Organisational skills

Job description

The University of Tasmania is seeking an International Student Support and Engagement Officer for the Australian Maritime College in Launceston. You will be the main contact for international students, guiding them through onboarding and university processes and helping them engage with campus life.

You will collaborate with student services, wellbeing, and academic teams to foster an inclusive, supportive experience, strengthening retention and satisfaction across our diverse student community.