International Student Support And Engagement Officer

Menzies Research Institute; Launceston; In loco; AUD 92.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

26 Weeks paid parental leave

17% superannuation contribution

Health and fitness membership options

Accommodation and car hire discounts

Health insurance and banking offers

Novated leasing

Descrizione del lavoro

Australian Maritime College (AMC) is seeking an International Student Support and Engagement Officer to welcome and guide international students through their journey, helping them access services and participate in campus life.

You will work with Student Academic Success, Wellbeing and Advising teams to foster belonging, retention and satisfaction, building strong relationships with staff and external partners.

Competenze

• Experience providing student support, administration or related services in a complex environment.
• Strong interpersonal and communication skills across diverse backgrounds.
• Proven ability to build relationships and manage multiple stakeholders.

Mansioni

• Be the first point of contact for international students at AMC and support onboarding.
• Assist students to access academic, wellbeing, advising and support services.
• Develop relationships to foster an inclusive campus environment and engagement.
• Coordinate and deliver activities to promote belonging and student connection.
• Maintain accurate records and contribute to reporting and data collection.

Conoscenze

Student support

Interpersonal skills

Stakeholder collaboration

Organisational skills

Confidentiality

Event coordination

Enterprise systems

Student-centred services

Formazione

Relevant qualifications

Strumenti

Student information system

Reporting software

Descrizione del lavoro

The University of Tasmania acknowledges the palawa/pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present

• Be the first point of contact for international students at the Australian Maritime College (AMC).
• Coordinate student engagement, onboarding, and support initiatives that foster belonging and success.
• Fixed-term contract (2 years), full-time opportunity based at the AMC Newnham Campus, Launceston.

About the Opportunity

The Australian Maritime College (AMC) is one of the world's leading maritime education and research institutions, attracting students from across the globe to study in Tasmania. As our international student community continues to grow, we're looking for someone who is passionate about supporting students and helping them make the most of their university experience.

As the International Student Support and Engagement Officer, you'll be a key point of contact for international students throughout their journey at AMC. You'll provide guidance and support, help students navigate university processes and services, and create opportunities for them to engage with campus life and the broader community.

Working closely with colleagues across Student Academic Success, Wellbeing, Advising, and AMC's academic and professional teams, you'll play an important role in fostering a welcoming and inclusive student experience. You'll help students feel connected, supported, and set up for success while contributing to initiatives that strengthen student engagement, retention, and satisfaction.

This is a rewarding opportunity for someone who enjoys building relationships, working with people from diverse cultural backgrounds, and making a meaningful difference in students' lives.

What you'll do

• Provide a welcoming first point of contact for international students at AMC.
• Support student onboarding, orientation, enrolment processes, and administrative activities.
• Assist students to access academic, wellbeing, advising, and support services across the University.
• Develop positive relationships with students and help create an inclusive and supportive campus environment.
• Coordinate and deliver engagement activities that encourage participation, connection, and belonging.
• Liaise with academic staff, professional teams, and external stakeholders to support student success.
• Maintain accurate records and contribute to reporting and data collection activities.
• Support initiatives that improve student satisfaction, retention, and overall experience.
• Contribute to continuous improvement of student support processes and services while ensuring compliance with University and regulatory requirements.

What we're looking for

We're looking for someone who enjoys working with people and is genuinely motivated by helping international students succeed.

You will bring:

• Experience providing student support, administration, customer service, or related services in a complex environment.
• Strong interpersonal and communication skills, with the ability to build rapport with people from diverse cultural and linguistic backgrounds.
• Proven ability to build relationships and collaborate with a broad range of stakeholders.
• Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
• Sound judgement and the ability to manage sensitive or confidential matters appropriately.
• Experience coordinating events, programs, or engagement activities.
• Confidence using enterprise systems and maintaining accurate records.
• A commitment to delivering high-quality, student-centred services.
• Experience supporting international students will be highly regarded.
• Relevant qualifications and/or an equivalent combination of experience and expertise.

What's on Offer?

As we look toward 2050, we remain committed to fostering excellence, collaboration and innovation while creating opportunities for our people to make a meaningful impact through teaching and research.

You'll be joining a supportive team that is passionate about student success and creating a welcoming experience for students from around the world.

You'll have access to an array of staff benefits and discounts including:

• 26 Weeks paid parental leave for primary caregivers
• 17% superannuation contribution
• Health and fitness membership options
• Accommodation and car hire discounts
• Health insurance and banking offers
• Novated leasing

Salary Details

Appointment to this role will be at HEO 6 and will have a total remuneration package of up to $107,780, comprising a base salary within the range of $92,120 to $99,891 plus 17% superannuation.

Applications close Sunday 22nd November 2026, 11.55pm

Interviews will be held the week starting 30 November.

As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.

To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role.