Internal Sales + Showroom Representative

Window Warehouse; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus incentives

Training and support

Job summary

Window Warehouse in Brisbane is seeking an enthusiastic Internal Sales + Showroom Representative to join our team. You will handle showroom quotes, phone and email enquiries, and provide product knowledge and installation advice to customers.

Duties include quoting, invoicing, liaising with suppliers, and processing orders while delivering top-level customer service. Prior internal sales experience is preferred, training will be provided, and a monthly bonus is offered.

Qualifications

• Excellent written and verbal communication skills.
• Previous Sales/Internal Sales experience or eagerness to learn.
• Ability to prioritise, meet deadlines, and multi-task.
• Passion for customer service and teamwork.
• Good problem solving and attention to detail.
• Proficient with Microsoft Office Suite.

Responsibilities

• Handle showroom quotes and serve as first contact for enquiries.
• Quote over phone, email, and showroom enquiries; prepare plans and take offs.
• Provide product knowledge and installation advice to customers.
• Prepare invoices and job-related documentation.
• Order from and liaise with suppliers; manage goods inwards.
• Assist with customer collection and showroom operations.

Skills

Excellent communication

Sales experience

Multitasking

Customer service

Problem solving

Tools

Microsoft Office Suite

Job description

Internal Sales + Showroom Representative

Internal Sales and Showroom Representative

We are a well-established Brisbane based re-seller of Dowell windows and doors, Breezway Louvres and manufacture fly and security screens in house. We pride ourselves on our product knowledge and superior customer service. We quote over the phone, via online/E-mail enquiries and in our onsite Showroom!

An opportunity has arisen for a customer service focused team player to join our close knit team. We're a business that work hard, pride ourselves on our top level Customer service, like to have a laugh and love what we do!

Key duties of this diverse position include:

• Customer service - attending to enquiries and first point of contact for showroom quotes and sales
• Quoting – from phone, e-mail, and showroom enquiries as well as plan take offs
• Product Knowledge – product specifications and technical advice on installation methods
• Administrative - Preparing invoices and job related documentation
• Ordering from and liaising with suppliers
• Handling goods inwards products & assisting with customer collects

Our ideal Candidate will have:

• Excellent written and verbal communication skills
• Previous Sales/Internal Sales experience - OR keen to learn!
• The ability to prioritise work, manage deadlines, exercise initiative and multi-task
• A passion for customer service, be self-motivated and be committed to being a team player
• Foresight, problem solving skills and attention to detail
• Proficient with Microsoft Office Suite

What will we offer?

• Competitive Salary and Monthly bonus incentives
• Training and support from Office and General Manager - involved in day to day operations
• Established business ready to make changes and grow. Exciting time to join, learn and make a difference!
• Long term staff who love what they do and care about the Service we provide each day.

Experience within the building/glazing industry will highly regarded, although not essential. Comprehensive product training will be provided.

Please note that while your application is appreciated, only the successful applicants will be contacted.