Internal Sales Representative

Holcim; Melbourne; Remote; AUD 60,000 - 85,000; Full time

Job summary

Holcim Participations (Australia) Pty Ltd is seeking an Internal/Inside Sales professional in Melbourne to manage and grow volumes with existing Tail customers and generate new accounts. You will handle call plans, quoting, dispute and debtor management and promote VAP products, including showroom colour selection consultations to drive revenue.

You will work with the sales team to investigate opportunities, prepare quotes, and identify new business prospects across relevant segments and

Qualifications

• Must-have traits include the ability to build rapport over the phone.
• Must-have traits include maintaining a positive outlook when challenges arise.
• Team first attitude and strong work ethic are essential.
• Commitment to achieving results and a desire to grow and progress are required.
• Attention to detail while operating in an imperfect environment is necessary.
• Able to quickly learn new skills and systems and take initiative.

Responsibilities

• Support the sales team with activities for major accounts.
• Accompany Account Managers on client visits.
• Develop and maintain a structured customer contact plan for key accounts.
• Identify new business opportunities.
• Review dormant or lost customers and re-engage them with Account Managers.
• Build and maintain relationships with all key stakeholders.

Skills

rapport building

positive outlook

team first

strong work ethic

results orientation

detail orientation

quick learner

proactive approach

Job description

• Important role within the Melbourne sales team.
• Supporting the business deliver exceptional results.
• Working for the world's leading sustainable building materials company
• A collaborative and supportive work environment.

Holcim:

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. Headquartered in Zug, Switzerland, Holcim has more than 45,000 employees in 43 attractive markets - across Europe, Asia Pacific, Latin America, Middle East & Africa. Holcim offers high-valued end-to-end Building Materials and Building Solutions, from foundation and flooring to roofing and walling - powered by premium brands including, ECOPact® low-carbon concrete and Geostone.

Holcim is certified as a Top Employer 2026 by the Top Employers Institute, recognising our commitment to creating a workplace where people thrive.

About the opportunity:

Reporting to the Field Sales Manager your primary purpose will be to manage and grow volumes and margins with existing “Tail” customers as well as the generation of new accounts. This will include call plans, cold calling, quoting, dispute and debtor management in a timely and effective manner whilst also growing relationships. You will be accountable for undertaking ‘value added' activity i.e.., ‘promoting VAP products' and ‘managing decorative concrete (Geostone) sample stock and colour selection consultations in the showroom to drive revenue and sales growth. You will work collaboratively with the sales team on the investigation and collation of background information pertaining to quoting opportunities and identifying opportunities via different platforms.

Further and detailed accountabilities are found in the Position description which is available upon request and will include:

• Supporting the sales team with activities for particular accounts.
• Accompanying Account Managers on a regular basis to visit customers.
• Developing and maintaining a structured customer contact plan for major accounts in line with the market participant plans.
• Identifying appropriate new business opportunities.
• Reviewing dormant and/or lost customers and ensuring plans are in place with Account Managers to re-engage where and when appropriate.
• Building and maintaining working relationships with all key stakeholders.

About you:

To succeed, you may come from a similar Internal Sales or Inside Sales role and/ or have customer service or administrative experience in any relatable field. Experience within the Concrete, Aggregates, Industrial manufacturing or related sectors will be an advantage, but your success will be determined as much by your motivation, professionalism, energy and superior communication skills as by your career background. The following attributes, however, are ‘must haves':

• Ability to build rapport over the phone.
• Ability to maintain a positive outlook when challenges arise.
• A team first attitude
• Strong work ethic.
• A commitment to achieving results.
• A desire to grow and progress.
• Attention to detail but able to operate in an imperfect environment.
• Able to pick up new skills, systems, learn and adapt quickly.
• Using your initiative and taking a proactive approach.

You will be level-headed and down to earth with exemplary standards of ethical conduct and professional judgment. This will be complimented by your positive, resilient, curious and goal orientated nature and by your clear ability to find ways to put together solutions that add value.

If you are a highly motivated and results-oriented individual with a passion for driving sales and a commitment to sustainability, we encourage you to apply.

Why Holcim?

At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce.We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Business Ethics.

We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.

Holcim will not acceptunsolicitedresumesfrom third party recruitingagenciesin response to job postings.