Account Manager

Holcim; Brisbane; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Fully maintained vehicle

14% superannuation

Sales incentive scheme

Job summary

Holcim Australia and New Zealand is seeking an experienced sales professional to manage a high-volume customer base across a busy market. You will drive end-to-end account management, achieve sales targets and develop key account strategies to deliver the commercial plan.

Based at Petrie, this permanent full-time role offers a structured contact plan and collaborative opportunities. The role requires strong communication, autonomy, and the ability to build lasting relationships with customers

Qualifications

• Experience in B2B sales and account management within building materials or related sectors.
• Strong communication with stakeholders at all levels and autonomous work capability.
• Proficiency in Word, Excel, PowerPoint, CRM and tender portals is required.

Responsibilities

• Develop and execute structured customer contact plans to meet targets.
• Maintain relationships to build loyalty and win future business.
• Identify new opportunities and manage tenders and quotes per processes.
• Collaborate with Operations, Technical and Logistics to optimise performance.
• Work autonomously while aligning with commercial strategy.

Skills

B2B sales

Account management

Stakeholder engagement

Time management

CRM software

SAP

Communication

Tools

CRM

SAP

Job description

• A superb, permanent, full-time position.
• Managing a high volume of customers in a busy and growing market - a role critical for the delivery of commercial strategy
• Generous salary packageincluding TOT (Fully maintained vehicle), 14% super and Sales Incentive Scheme Opportunity.
• Supporting the business deliver exceptional results.
• Working for the world's leading sustainable building materials company.
• Based at Petrie QLD.

Holcim:

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings.

Headquartered in Zug, Switzerland, Holcim has more than 45,000 employees in 43 attractive markets - across Europe, Asia Pacific, Latin America, Middle East & Africa. Holcim offers high-valued end-to-end Building Materials and Building Solutions, from foundation and flooring to roofing and walling - powered by premium brands including, ECOPact® low-carbon concrete and ECOPlanet® low-carbon cement.

Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready-mix concrete, and engineered and pre-cast concrete solutions. Our proud history began in Australia in 1901 and in Aotearoa New Zealand, our involvement in the building industry dates back to 1888.

Holcim Australia and New Zealand has been officially certified as a Top Employer 2026 by the Top Employers Institute, recognising our commitment to creating a world-class workplace where people thrive.

About the opportunity:

This is a critical role managing a high volume of customers in a busy and growing market - a role critical for the delivery of commercial strategy. You will be responsible for Aggregates sales across your territory in a true end to end account management role. You will deliver the agreed sales targets and business goals within the assigned accounts through maintaining a structured contact plan that is continually tailored to establish and improve relationships with new and existing customers. You will also Develop Key Account & segment strategies aligned with key customer objectives & trends.

It is an autonomous role, offering you the chance to truly manage your own customer accounts within a supportive management setting. Holcim set realistic targets and goals for the role and reinforce a positive culture focused on the recognition of effort and reward for achievement and development.

Duties and responsibilities:

• Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.
• Maintain and enhance positive working relationships with assigned customers to build customer loyalty and maximise the likelihood of winning future business.
• Identify and thoroughly follow up all new business, product and/or project opportunities within the existing customer base.
• Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner. Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve the issue satisfactorily.
• Ensure all customers are trading within their allocated credit limits and continually identify and assist in managing risk.
• Proactively promote the full product and service range within the territory to maximise up-sell and cross-sell opportunities.
• Identify appropriate new business opportunities and/or projects within the allocated territory and generate, qualify and convert new leads and/or projects in line with allocated budget targets.
• Ensure all tenders and quotes for projects are carried out in accordance with the approved processes.
• Working collaboratively across business functions (Operations, Technical and Logistics) to maximise business performance.

AboutYou:

• Experience in B2B sales/ account management ideally gained within the Concrete/ Civil Construction/ Building Materials or related sectors (preferred).
• Strong written and verbal skills with the ability to communicate openly and effectively with stakeholders at all levels.
• Ability to work autonomously and with high level time management skills.
• Well-developed interpersonal skills and be able to build rapport.
• A high proficiency in Word, Excel, PowerPoint, SAP and other systems required to do the role effectively is required (such as CRM and tender portals).
• A strong team player with strong interpersonal and communication skills.
• A well-developed understanding of the importance of and ability to effectively communicate and build relationships both externally and within the business.
• The ability to put together solutions that add value for your customers.

This is an outstanding opportunity to join our high performing team and to grow your career within our world leading business.

Why Holcim?

At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce.We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Business Ethics.

We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.

Holcim will not acceptunsolicitedresumesfrom third party recruitingagenciesin response to job postings.